Overview
Our colleagues in IT Infrastructure provide an efficient and dependable support service to all of our business areas. A crucial part of our support services, this team use their creative knowledge to support, identify and develop systems and processes across all of our business areas. We’re looking for an IT Infrastructure Engineer to join us and assist our team with day-to-day operation for the security, resilience, backup, and monitoring of our infrastructure services. You'll be working on the design, delivery, and operational requirements of technological change across our services and with the team, you'll contribute towards the smooth introduction and integration of new and innovative technologies. You'll also support your colleagues with the resolution of major incidents and any escalated issues affecting infrastructure hosted services. Working either on your own initiative or with the team, you'll use your creative knowledge to support with identifying and developing systems and processes across all business areas. You'll attend sites across our business areas to carry out essential maintenance or installation and will be instrumental in supporting the move towards a more flexible and cost-efficient future using cloud providers.
Tech profile
* LAN and WAN configuration and diagnostics, including network services such as DNS, DHCP, NTP as well as Wi-Fi configuration and diagnostics.
* Virtual server architecture, ideally with VMware and virtual desktop architecture, ideally with Citrix XenDesktop.
* SAN architecture, ideally with NetApp and Cloud platform, Azure and AWS. Applying and reviewing firewall edge security policies.
* Microsoft Operating Systems and applications, VoIP and SIP solutions and other backup technologies.
Benefits
* Rising to: After 1 year 31, After 2 years 31, After 3 years 33, After 4 years 34, After 5 years 35
* Pension scheme (with up to 12% employer contributions)
* Generous colleague discount rates across our family of businesses
* Twice yearly discretionary colleague bonuses to reward you for your hard work
* Free tea and coffee provisions for all colleagues during rest breaks at work
* Free parking
* Colleague discount across our family of businesses
* Employees Association membership for a small monthly contribution
* Life Assurance
* Twice Yearly All-Colleague Profit-Share
* Sick Pay Entitlement, rising to 52 weeks after 5 years’ service
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