Claims Handlers - Travel Claims
* £26,210 per annum (potential £30,300 following probation, training, targets)
* Full Time 40 hours/week
* Shift Rota: 8AM–6:15PM | Mon-Fri, 1 Sat every 6 weeks (time off in lieu)
* Start Date: August 2025
* Interviews available now
Join a supportive team helping customers through unexpected travel disruptions. If you’re empathetic, detail-oriented, and thrive in a fast-paced environment, this could be the perfect fit.
What You’ll Do:
* Handle travel insurance claims from first contact to resolution
* Communicate clearly and compassionately via phone and email
* Assess policies, gather documentation, and process claims efficiently
What We’re Looking For:
* Excellent communication and customer service skills
* Ability to manage high volumes of calls/emails
* Calm, accurate, and empathetic under pressure
Training & Hours:
* 8 weeks full-time training (Mon–Fri, 9am–5:30pm) – no leave during this period
* Post-training shifts: Rostered between 8am–6:15pm, Mon–Sat
* One Saturday every 6 weeks (with a day off in lieu)
Benefits:
1. 25 days holiday + bank holidays
2. Pension scheme
3. Health & wellbeing support
4. Caree...