Great opportunity to work as a Customer Service Executive for our client, a leading UK Safety and Workplace supplier. Staffline is recruiting Customer Service Executives in Exeter. The rate of pay is £26,000 per annum, plus bonus! This is a full-time role working day shifts, and the hours of work are: - 9am to 5pm Your Time at Work As a Customer Service Executive, your main objective will be to assist in the achievement of branch sales, profit and customer service targets. To do this you will need to: - Make daily calls in accordance with the call diary to generate repeat orders, ensuring all orders are captured, and opportunities are taken to maximise sales and margin through range extensions, own brand, etc. - Grow and develop new and lapsed accounts within the defined portfolio against targets, working with other sales staff to achieve maximum potential - Study reports, complete gap analysis on customer accounts, and constantly review customer trends with a view to identifying ways to increase sales and margin, such as product switches to own brand, special offers etc. - Accurately set up customers and orders on the system, completing call logs and reports - Deal with all customer issues/ queries/ requests for product and service information promptly, efficiently and courteously, ensuring appropriate follow-up is completed where required - Manage out of stock items by communicating with purchasing an...