Longview Medical Centre is looking to recruit two experienced Part Time Medical Receptionists to join our friendly supportive team. One post is for 35 Hours per week and one post for 25 hours per week. Rate of pay, £12.71 p/h.Monday to Friday between the hours of 8:00-18:30.
Experience in Primary Care is essential.
Applicants must have Emis Web experience and should be computer literate. You will need to work unsupervised so the ability to use your own initiative and prioritise your work is essential.
You must be flexible to cover holidays and staff sickness as and when required.
The post is a permanent position, subject to satisfactory references, required employment checks appropriate to the post and a successful 12 month probationary period.
Salary dependant on experience
Main duties of the job
To provide an efficient helpful receptionist service to the GP Practice and ensure that service data is collected, stored, maintained and retrieved effectively whilst continually providing patient confidentiality.
Use computerised appointment system and other systems such as Docman, PATCHS, Gateway, e-RS and ICE.
Ensuring that the reception area is left tidy and ready for use by incoming colleagues together with any information about unresolved or urgent matters
Overview of your organisation
Two GP Partners, GP Registrar, Practice Nurse, Advanced Nurse Practitioner, Clinical Pharmacist, Practice Manager, Reception Manager and a team of administrators.
Main duties of the job
All front desk GP admin duties such as dealing with patient queries, both in person and over the telephone, making appointments, preparing prescriptions, dealing with incoming mail and distributing accordingly.
Generating referrals as per the instructions from clinicians.
Scanning and coding of patient letters.
Actioning internal tasks in a timely manner.
Liaising with internal and external colleagues such as community nurses, partner services, local hospitals etc.
Ensuring mandatory training is kept up to date.
About us
GP Practice in Huyton, Knowsley serving approximately 4000 patients. We are a training practice responsible for training GP's.
Full multidisciplinary team of clinicians and non clinical staff.
Job responsibilities
JOB DESCRIPTION
Summary of Duties
To provide an efficient helpful Reception service to the Practice and ensure that Practice data is collected, stored, maintained and retrieved effectively whilst continually providing patient confidentiality.
Principal Duties and Responsibilities:
Reception and routing of patients on arrival
Answering general enquiries, making new and follow-up appointments and generally advising patients on non clinical matters
Use computerised appointment system as per training
Sorting and distributing incoming mail
Ensure Doctor/Nurse patient call system is in working order
Record requests for home visits
Ensuring an adequate supply of stationary etc in the consulting rooms and reception area
Receiving samples, logging and ensuring the correct forms accompany them to the laboratory
Receiving and recording telephone messages for the Doctors and Nurses
Taking request for repeat prescriptions and preparing them on the computer for collection
Dealing appropriately with outgoing mail
Liaison with hospitals, primary health care team, community services and social services
Using photocopier machine when necessary
Ensuring that the reception area is left tidy and ready for use by incoming colleagues together with any information about unresolved or urgent matters
Cover other members of staff during holiday or sick leave
Any other work deemed to be necessary by the Doctor/Practice Manager to fulfil the role of Medical Receptionist
The Job description is not intended to be exhaustive but to indicate the main areas of responsibility.
Person Specification
Qualifications
* GCSE grade A to C in English and Maths
Experience
* Experience of dealing with reception duties
* Experience of dealing with the public
* Experience of working in a GP practice
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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