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Service engineer

Sandy
ACS Performance
Service engineer
Posted: 1 May
Offer description

Service Engineer

Making sure you fit the guidelines as an applicant for this role is essential, please read the below carefully.

?? Sandy, Bedfordshire (UK-based with international travel)
?? £35,000 - £45,000+ (depending on experience)
?? Full-time | Early finish Fridays | Overtime available

We are a growing and innovative engineering business seeking a Service Engineer to support an expanding customer base and increasingly customised machinery solutions. This is an exciting opportunity to join a technically driven team working on advanced production and packaging equipment across the UK and internationally.


The Role

As a Service Engineer, you will play a key role in delivering high-quality technical support and service to customers. Your responsibilities will include:

* Installing, commissioning, and upgrading machinery at customer sites
* Diagnosing faults and responding to breakdowns both onsite and remotely
* Programming, debugging, and commissioning software for production line integration
* Providing technical support via phone and email
* Supporting spare parts enquiries and service documentation
* Collaborating with internal teams to resolve technical and design issues
* Maintaining accurate service logs and documentation in line with quality standards

About You
Essential:
* Qualification in Electrical, Electronic, or Control Engineering (e.g. HNC/HND or equivalent)
* Strong mechanical and electrical engineering background
* Experience working with 3-phase electrical systems
* Minimum 5 years' experience servicing and fault-finding industrial machinery
* Experience with Siemens and/or Allen Bradley software (basic programming)
* Strong problem-solving skills with the ability to implement effective solutions
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* Confident using MS Office and working within a team environment

Desirable:
* Degree in Electrical Engineering or similar
* Chartered status (or working towards it)
* Experience installing or commissioning packaging machinery or production lines
* Experience with line validation and associated documentation

What You'll Need
* A valid passport
* Willingness to travel across the UK and internationally
* Excellent communication skills
* Ability to work independently and meet tight deadlines

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