Job overview
The Welsh Ambulance Services NHS University Trust is looking to recruit a highly motivated and experienced Senior Manager to join the Resourcing team as Locality Manager, Resourcing. This senior role is responsible for the efficient and effective management of resourcing functions within the Operations Directorate, ensuring the delivery of high-quality services to staff and supporting excellent patient care.
The Locality Manager will support and deputise for the Service Manager, providing strong and visible leadership across the Resourcing Team. The role requires close collaboration with colleagues across the organisation and plays a key part in delivering performance targets, achieving financial balance, and driving service improvement.
The successful candidate will bring demonstrable experience in rostering systems, demand and capacity planning, and strategic oversight to support innovation in rostering approaches that enhance staff wellbeing and improve patient care.
Main duties of the job
The Locality Manager, Resourcing will support, manage and lead resourcing services across the Operations Directorate, to ensure effective operational planning and the delivery of safe, efficient and skill appropriate resourcing levels.
The post holder will provide visible and strong leadership and direct line management to the resourcing team, deputise for the Service Manager as required, and support achievement of department and Trust performance, financial and savings targets. Responsibilities also include maintaining effective communication with internal and external stakeholders, chairing formal meetings, monitoring service planning and department performance.
The post holder will be required to represent the department as Resourcing knowledge expert in key Trust groups, including Business Continuity, Quality Management, Demand and Capacity Reviews. The post holder will also lead and contribute to the development, implementation and review of policies, procedures and improvement initiatives.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Working for our organisation
#RemarkablePeople
Our workforce is made up of over 4,000 remarkable people who contribute to the delivery of world-class patient care across Wales, 24 hours a day, 365 days a year. Whether you work in a patient-facing role or within our range of support services, the work that you do enables us to provide high quality care, wherever and whenever we’re needed.
The Trust recognises the need for its workforce to represent the diversity of the population it serves across the whole of Wales and seeks to create an environment where diversity is celebrated and inclusivity matters. We are also keen to break down any barriers into the Trust, and would encourage applications from under-represented groups, including those from Black, Asian and Minority Ethnic communities, LGBTQ+ communities and disability groups.
Careers within the Welsh Ambulance Services University NHS Trust are diverse and varied, with opportunities arising right across the service. Whatever your skills and background, you’re sure to find a career with us which is fulfilling, challenging, and rewarding.
In line with the Trust’s Starting Salary Procedure, all applicants will start at the bottom of the band for the position applied for, but can apply for a higher salary if they have previous experience relevant to the position.
Detailed job description and main responsibilities
You will be able to find a full Job Description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
Person specification
Qualifications
Essential criteria
* Masters level qualification in a relevant subject or equivalent experience working at a senior level in a service delivery environment.
* Evidence of continued professional development.
Desirable criteria
* Experience of managing a rostering function in an ambulance, healthcare or emergency service environment
* Knowledge or NHS Terms & Conditions
Ability
Essential criteria
* Ability to present highly complex and emotive information clearly and openly with staff
* Ability to see tasks through to completion and evaluate effectiveness and impact opportunity
* Effective decision making in the face of adversity
* Able to work on own initiative and manage a range of priorities against competing demands
* Performance management skills combining clarity around expectations, direction and holding others to account
Desirable criteria
* Demonstrates strong analytical abilities and consistently considers the broader context when evaluating information.
* Forecasting and modelling
Experience
Essential criteria
* Previous experience working in health or public services.
* Demonstrable achievement in managing service delivery
* Experience of developing and maintaining effective partnership working and engaging with stakeholders in the redesign of services
* Experience of managing capacity and demand activity/workforce planning
* Experience of successfully managing change, translating strategy to operational plans and tactics
Desirable criteria
* Management experience in an ambulance, healthcare, or emergency service environment
Values
Essential criteria
* Inspires others and leads by example
* Exemplary personal standards of conduct and behaviour