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About the Job
Job Title: Distributed Field Support Engineer
Location: Dorset / Somerset
Salary: D.O.E
Key Responsibilities
1. Diagnose, repair, and replace PCs, laptops, printers, servers, retail equipment, and peripherals.
2. Perform desk-side support and assist other engineers.
3. Cover site roles during absences.
4. Perform customer rebuilds, configurations, AV repairs, printer repairs, and IMAC projects.
5. Train on new technologies as needed.
6. Follow policies and maintain health & safety standards.
7. Maintain professional appearance and company assets.
8. Respond promptly to management requests and stay updated on skills and technologies.
9. Hold a valid UK driving license if required.
Skills and Experience
* Operation knowledge of PCs, laptops, printers, peripherals.
* Familiarity with client procedures.
* Training in maintenance of desktop, laptop, printer, server.
* Knowledge of software products and AV systems.
* Strong customer-facing skills.
* BPSS and SC Clearance.
Nice-to-have Skills
* Laptops, Servers.
Work Experience
* Desktop Support.
Languages
* English.
Seniority Level
Entry level
Employment Type
Full-time
Job Function
Information Technology
Industries
Technology, Information and Internet
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