Madisons Recruitment are recruiting for an Operations Manager on a permanent basis for a client of ours located in Hook. This is a senior leadership role responsible for overseeing operational performance across multiple projects, ensuring strategic alignment with business goals, and delivering excellence in project execution, health & safety, and client satisfaction. The Operations Director will provide leadership to project and site teams, drive efficiency, and play a critical role in developing and maintaining client and stakeholder relationships. Experience in Demolition, Enabling & Remediation Works is essential for this position. Responsibilities Lead and support bid submissions, ensuring the development and communication of robust contract programmes with risk mitigation strategies in place. Work closely with the commercial team to oversee project forecasting, monitor performance metrics, and ensure financial and operational targets are consistently achieved. Proactively identify and communicate potential contract variations to internal stakeholders and clients, ensuring timely resolution. Ensure full compliance with all HSQE legislation and internal management systems, providing visible leadership and promoting a culture of safety and quality across all projects. Oversee workforce planning, including resource allocation, recruitment, and training strategies to ensure the operational capacity meets business demands. Provide strategic direction and technical support to project teams to ensure the successful delivery of contracts. Lead, motivate, and develop high-performing teams, ensuring clear expectations and effective performance management. Cultivate and strengthen relationships with key clients, industry bodies, and external partners to enhance the organisation’s reputation and secure future opportunities. Contribute to the wider business strategy as part of the senior leadership team, influencing growth and operational efficiency initiatives. Requirements Extensive experience in a senior operations or contracts management role, ideally within the demolition, enabling works, or wider construction sectors. Strong commercial and operational acumen with the ability to deliver results in a high-pressure environment. Proven track record in strategic leadership, team development, and stakeholder engagement. Excellent communication and presentation skills with the ability to influence at all levels. Degree or HNC in a construction-related discipline (desirable). Professional membership (e.g., Institution of Demolition Engineers) preferred. Relevant health and safety qualifications such as IOSH Managing Safely or Leading Safely (desirable). Benefits Competitive salary based on experience Company vehicle or car allowance Workplace pension scheme Life assurance (5x salary) Private medical insurance (after 3 months’ service) 33 days holiday (including bank holidays) Ongoing training and professional development opportunities Supportive and collaborative environment within a family-run business, including regular social events If you are actively searching for a new role and interested in hearing more on the above Operations Director position, please apply or contact using any of the methods below. Consultant Name: Kieran Landline: (phone number removed) Email: (url removed) “INDPERM