Regional Training Officer-Lite (Dispatch)
Reporting to: Regional Training Manager
Contract: Permanent.
As a Regional Training Officer – Lite, you will deliver high-quality training across various airport stations within your region. You'll report to the Regional Training Manager during the
training season (1 November – 30 April),
and return to operational duties at your base station during the
operational season (1 May – 31 October).
These dates may flex depending on business needs.
You'll facilitate classroom and practical sessions, guide new employees through onboarding and upskilling, and support station compliance through robust training practices. During your initial six months in training, you'll be supported by Regional Training Coordinators (RTCs). Thereafter, support shifts to the local station while you resume operational responsibilities.
Responsibilities
Training Season (November – April):
* Deliver training per the regional plan aligned with Swissport UK & Ireland policies
* Adapt to flexible shifts to support flight volume-based training needs
* Maintain continuous professional development records
* Mentor and upskill new and existing On-the-Job Coaches (OJCs)
* Oversee station induction programmes
* Monitor safety compliance and operational standards
* Ensure accuracy in training records and administration
* Participate in team meetings and uphold PPE standards
* Contribute to training quality assurance, safeguarding, and audit activities
* Liaise regularly with RTCs and station trainers to execute station training plans
Operational Season (May – October):
* Resume duties at your base station while maintaining readiness to deliver ad-hoc training if required
* Compliance with safety-critical and business training
* Observations and feedback of training delivery
* Qualification standards and safeguarding outcomes
Qualifications
* Proven experience in both coaching and delivering training
* Strong leadership in high-pressure, regulated environments
* Excellent people and organisational skills
* Proficiency in Microsoft Office and digital tools