Topline Retail Solutions – Newport, Wales, United Kingdom
Operations Manager – Newport, South Wales
Full-time | £35,000 – £45,000 + Christmas Bonus
We are a fast-growing, family-run business based in Wales, specialising in e-commerce – primarily through Amazon, with plans to launch on TikTok Shop this year. Operating in a dynamic and fast-paced environment, we’re looking for an experienced Operations Manager to help lead and scale our operations.
Responsibilities
* Oversee daily operational activities across warehousing, logistics, and fulfilment
* Drive process improvements to boost efficiency and reduce costs
* Manage supplier and transport company relationships
* Ensure compliance with operational standards and regulations
* Plan and implement new operational strategies and projects
* Support the successful launch of new sales channels
* Lead cost management initiatives and budget control
Qualifications
* 3+ years of experience in a similar role
* Experience in managing multi-channel e-commerce operations (ebay, Amazon, Shopify, TikTok Shop)
* Proficiency with Microsoft Office
* Strong organizational and communication skills
* Strong ability to multitask
* Comfort working with multiple groups within the business
About You
We’re looking for someone with a strong track record in a fast-paced operational environment – ideally within the parcel or logistics industry (though not essential). You should be a hands-on leader, confident in managing teams and processes, and excited to grow with a business that's scaling quickly.
* Strong IT skills would be a distinct advantage (e.g. Excel, order management systems, data analysis)
* Knowledge of any Eastern European language would be beneficial but not essential
Salary and Bonus
* Salary: £35,000 – £45,000 per year (depending on experience)
* Employee discount on company products
* Bonus: Annual Christmas bonus
If you\'re looking for a challenging and rewarding opportunity in a high-growth e-commerce business, we’d love to hear from you. Apply now and join our journey.
Job details
* Seniority level: Mid-Senior level
* Employment type: Full-time
* Job function: Management and Manufacturing
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