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Senior project manager - crm transformation & systems delivery

Chester
Fuelius
Project manager
Posted: 9 July
Offer description

About Fuelius

Fuelius is an Elite HubSpot Partner and digital transformation consultancy that helps mid-market and enterprise businesses unlock growth through CRM, integration, and RevOps strategy.

We lead high-impact projects that involve replacing legacy platforms like Salesforce and Microsoft Dynamics, implementing new systems, and integrating them across the wider tech stack. Our clients trust us to manage change effectively, deliver outcomes, and act as true transformation partners — not just delivery resources.

To support our growing CRM portfolio, we’re looking for a Senior Project Manager with deep experience in managing CRM and systems change programmes, who can own delivery end-to-end across a mix of fixed-scope, agile, and multi-phase programmes.


The Role

This is a permanent, full-time position for a delivery-focused Senior Project Manager who can confidently own client engagements from contract signature through to go-live and beyond.

You’ll be responsible for leading project delivery across CRM and commercial transformation programmes, managing timelines, budgets, resources, risks, and stakeholder relationships. While you won’t be expected to define the solution itself, you’ll work closely with Solution Architects, engineers, CRM specialists, data analysts, and consultants to keep delivery on track, aligned, and commercially sound.

Projects may be delivered using fixed-scope models, agile methods, or structured as multi-phase transformation programmes depending on client context. You’ll need to be comfortable adapting your approach to suit the shape, scale, and cadence of each engagement.

You’ll act as the key point of contact for clients throughout delivery, managing expectations, navigating blockers, and ensuring outcomes are met.

Ideal candidates will come from a Salesforce partner, CRM consultancy, or systems integration background, and will have experience managing multi-system projects with commercial visibility and technical complexity.

Requirements


What We’re Looking For

* Significant experience as a Project Manager or Senior Project Manager within a CRM consultancy, Salesforce partner, or systems integrator
* Proven ability to lead CRM and systems transformation projects, ideally including CRM re-platforming from tools such as Salesforce or Microsoft Dynamics
* Experience managing a variety of delivery models, including fixed-scope, agile-style, and multi-phase programmes
* Highly confident in client-facing environments, able to chair project governance meetings, participate in steering committees, and manage executive-level stakeholders
* Skilled at coordinating multi-disciplinary teams including architects, engineers, analysts, and QA
* Structured, proactive, and detail-oriented, with strong communication and time management skills
* Comfortable owning delivery across multiple workstreams, managing risk, tracking progress, and maintaining momentum
* Commercially aware, with a clear understanding of how scope, quality, and timeline impact client satisfaction and business success
* Familiarity with CRM platforms such as HubSpot, Salesforce, or Dynamics, and the surrounding integration ecosystem
* A delivery-first mindset, with a commitment to clarity, control, and continuous improvement

Benefits

At Fuelius, we believe people do their best work when they’re supported, trusted, and empowered to grow. Here’s what you can expect when you join us:

* Healthcare and wellbeing
We want you at your best, so you’ll have access to private medical plans and dedicated wellbeing services to support your physical and mental health.
* Hybrid working
We’re a hybrid team, typically working two days a week in the office. We value flexibility and autonomy, with a strong emphasis on work/life balance.
* Flexible hours
When you’re in the office, you’ll benefit from flexible start and finish times, ideal for avoiding the commute rush or managing personal commitments.
* Family time
We offer class-leading maternity, paternity, and adoption benefits, so you can focus on your family with peace of mind.
* Learning and development
We foster an always-learning environment, with regular opportunities to upskill, access training, and expand your technical and commercial expertise.
* Culture and social
Our team culture is tight-knit, inclusive, and energised. Expect legendary socials, annual away days, and regular events that bring the team together to celebrate wins and share progress.

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