Repairs Supervisor
Location: Sutton. Contract: Contract. Rate: £23.92 per hour PAYE.
Our client is looking for an experienced Repairs Supervisor who will uphold SHPs Values, Behaviours & Leadership expectations at all times (see overleaf).
Line management of a team of up to 7 trade staff, skilled, multi-skilled and unskilled. Responsible for the management and development of operational trade staff delivering customer focused works in line with business objectives and ensuring effective performance management of the in-house delivery teams.
To undertake inspections on building repairs/defects related to the building fabric, mechanical, plumbing and electrical repairs to the homes of tenants and residents including collection of information, measurements and tests; specify, manage and control works and ensure solutions are provided in the form of clear and precise reports.
Survey and assess work in response to complaints to find resolution. Provide accurate reports for case management, reporting on repairs and ensure solutions are provided.
Conduct pre, during and post inspections of properties ensuring quality from trade staff, issuing remedial snag lists where required and manage delivery within agreed timescales and standards.
Carry out inspections/surveys of repair instances that have been escalated from the trade staff or planners, producing scope of works to resolve the repair or refer to complex or major works where necessary.
Provide support and guidance to housing management teams when technically challenging situations occur.
Daily monitor and update all IT workflow systems to ensure previous trades staff work updates are captured and recorded at the earliest opportunity. Checking trades staff have followed the No Access and Follow on Procedures. Identify works to be moved up in priority when required.
Work closely with the planning team leaders to identify procedural.
Essential Qualifications
* NVQ Level 2 or equivalent in a building trade.
* Demonstrable knowledge and understanding of the sequencing of building maintenance work.
* Excellent technical knowledge and inter-personal skills including the ability to work both independently and collaboratively.
* Extensive experience supervising reactive repairs/void service for social housing.
* Extensive experience supervising a direct delivery workforce.
* Experience of working in a high volume maintenance/void environment.
* Experience of providing clear and precise technical reports for use outside of the department.
* Up to date understanding of health and safety responsibilities of a maintenance service, preferable IOSH Managing Safely.
* An understanding of employment legislation, policies and systems such as H&S, QA systems.
* Good planning and organisational skills.
* Good IT skills and the use of Excel and MS Office are essential.
* Have full UK Driving License.
Colbern Limited along with our clients are an equal opportunities employer.
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