The Opportunity
Title: Director of Operations, Crozier Fine Arts
Location: London (multi-site)
Job Summary
Iron Mountain is seeking a motivated Director of Operations to join our Crozier Fine Arts team. In this role, you will be responsible for running day-to-day operations across warehouse, transportation, and project delivery, including budget management and aligning operating strategies with business objectives to fuel growth in the fine arts marketplace. You will lead a dedicated UK-based team of over 130 professionals committed to the seamless delivery and protection of cultural and historical artifacts.
What You’ll Do
In this role, you will:
* Lead Operational Strategy: Drive day-to-day operations across the warehouse, transportation, and project delivery functions using data-driven insights to optimize the client experience and maximize return on investment.
* Collaborate and Elevate Teams: Partner closely with Account Management, Sales, and Finance teams to lead and develop a diverse workforce, ensuring high-performance culture and seamless service delivery.
* Ensure Operational Excellence and Compliance: Manage the regional budget with strict financial rigor while ensuring all logistics and communications comply with organizational standards and global regulations.
What You’ll Bring
The ideal candidate will have:
* Extensive Leadership Experience: Proven track record leading supply chain operations for delicate products within a matrix management organization, specifically managing teams of over 130 personnel.
* Strong Transportation experience, ideally with inner city experience, having revamped an organisations transportation network
* Technical and Functional Expertise: Deep knowledge of industry-leading technologies, including Transportation Management Systems (TMS), Warehouse Management Systems (WMS), and Enterprise Resource Planning (ERP) software.
* Strategic Financial Acumen: Demonstrated ability to manage significant Profit and Loss (P&L) responsibilities and build long-term operational plans that leverage labor and pricing to drive growth.
* Education and Industry Knowledge: An undergraduate degree (preferred) and a solid understanding of logistics for precarious items, ideally with experience serving High Net Worth Individuals.
What We Offer
* Competitive Compensation: Salary and benefits package aligned with your professional experience.
* Health and Wellness: Comprehensive health, wellness, and retirement plans to support your long-term well-being.
* Growth Opportunities: Access to global connectivity and opportunities for continuous learning and professional growth.
Ready to lead the future of fine arts logistics? Apply now to take the helm of our UK operations, where your expertise will fuel growth and innovation in a world-class organization.
ABOUT US
Crozier is part of Iron Mountain Incorporated (NYSE: IRM), the global leader in innovative storage and information management services, protecting billions of valued assets, including critical business information, highly sensitive data, and cultural and historical artifacts. The infrastructure of Iron Mountain uniquely positions Crozier to handle diverse and non-traditional collections. Ultra High-resolution 3D scanning, digitization, and archival solutions are some of the specific services provided through Crozier’s affiliation with Iron Mountain.
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