4Recruitment Services are seeking a Housing Solutions Officer - Advice & Assessment Team.
As Housing Solutions Officer, you will work directly with customers face to face and over the phone to identify and assess their housing needs, provide information, advice, and support, and develop a range of solutions to help customers resolve their housing needs and problems. This will require working closely in partnership with a range of internal and external agencies
Within the Housing Solutions Service the Advice and Assessment Team primary purpose is to prevent homelessness and provide Housing Solutions to families, couples, and single people over 22. The team are responsible for assessing the housing needs of customers and identifying support needs, working closely with other parts of the service and partner agencies to ensure the best outcomes are achieved for customers.
Where Homelessness cannot be prevented the team will ensure the councils statutory duties are effectively and efficiently carried out.
The post holder will Candidate will work Monday- Friday, in Huddersfield and Dewsbury Library Hubs carrying out face-to-face housing needs assessment in line with the Housing Act 1996 and the council procedures.
This is a "casework" holding role. Knowledge of the Civica Abritas Housing system would be advantageous but not essential as necessary training will be given.
DUTIES AND RESPONS...