Customer Services & Accounts Administrator
Location: [Insert Location]
Hours: Monday to Friday, 08:30 – 17:30
Salary: Competitive + Benefits
Howard James Recruitment is proud to be working in partnership with a long-established and highly respected family-run business within the agricultural sector. We are seeking a friendly, organised and proactive Customer Services & Accounts Administrator to join their close-knit team.
This is an excellent opportunity for someone who thrives in a customer-focused environment and enjoys a varied administrative role with real purpose.
Key Responsibilities:
*
Handling inbound calls and enquiries from customers, suppliers, and sales teams
*
Serving customers at the front desk, including taking payments
*
Processing and updating sales orders received via phone, email, and in person
*
Coordinating with sales, transport, and production teams to ensure smooth operations
*
Managing order confirmations, invoicing and credit notes
*
Resolving customer queries and complaints in a professional manner
*
Processing payments via card, cheque and cash
*
Performing general office administrative tasks
What’s in it for you:
*
Company pension scheme
*
Group Life Assurance Scheme
*
Extra holidays with length of service
*
Optional accident insurance
*
Cycle to work scheme
*
Employee discounts
*
Free and on-site parking
Ideal Candidate:
*
Previous experience in a similar customer service and administrative role
*
A confident communicator with great attention to detail
*
Comfortable using MS Office and open to learning bespoke systems
*
A team player with a can-do attitude and willingness to help
*
Minimum GCSE-level education or equivalent (preferred)
If you're looking to join a company that truly values its people and customers – and you're ready to roll your sleeves up and make a difference – then we'd love to hear from you.
Apply today via Howard James Recruitment and take the next step in your career