The primary purpose of this role is todeliver comprehensive executive administrative and secretarial support to thePCN Chief Operating Officer, Senior Leadership Team, and the North ShropshireIntegrated Neighbourhood Team (INT). The post holder is responsible for ensuring the smooth operation of governance structures across both the PCN and the INT programme, effective management of diaries and meetings, and maintaining high standards of professionalism across all areas of work. This includes coordinating work allocation, monitoring mandatory training, managing absence, and supporting compliance and reporting requirements. The role further involves liaising with a wide range of internal and external stakeholders, including NHS organisations, local authority partners, community and voluntary sector bodies, and national programme teams, processing invoices, and assisting with the organisation of projects and events. A significant and dedicated component of the role is the coordination and administrative support of the INT programme, including the administration of MDT meetings, maintenance of the INT SharePoint, metrics collation, information governance compliance, and support for new INT project workstreams as the programme grows and matures. The postholder is expected to uphold the PCNs values, and ensure all administrative processes are efficient and continuously improved.
Main duties of the job
Executive & Diary Support Provide full secretarial and administrative support to the COO and Senior Leadership Team, managing diaries, priorities, travel, and correspondence.
Meetings Administration Arrange and coordinate meetings including room bookings, agendas, papers, and IT (Teams/Office). Produce high-quality minutes and track actions to completion.
Finance & Payroll Act as primary banking authoriser, support monthly payroll preparation and submission, and process practice-based financial claims.
Integrated Neighbourhood Team (INT) Support Play a central administrative role in the North Shropshire INT programme, including:
* Coordinating INT Wider Meetings (bi-monthly) and MDT meetings (monthly face-to-face and fortnightly virtual)
* Maintaining the INT SharePoint as the shared programme repository
* Supporting patient consent processes and pre-MDT preparation
* Collating and reporting programme metrics (both quantitative and qualitative)
* Acting as the key contact point for partner organisations (Shropshire Council, ICB, VCSE, etc.)
* Maintaining governance documentation (data sharing agreements, terms of reference, etc.)
* Preparing briefings and reports for system-level stakeholders
General Maintain professionalism and data accuracy, attend mandatory training, support compliance and reporting, and use initiative to resolve queries independently.
About us
North Shropshire Primary Care Network (PCN) is a group of 6 local GP practices working together to care for more than 85,000 people across North Shropshire.
By working as one team, we offer a wider range of services to support the health and wellbeing of our patients. These include extended opening hours, home visits from paramedics, and specialist clinics led by pharmacists along with many other services designed around our patients needs.
We're proud to be part of our local community and are committed to neighbourhood working. This means we work closely with other health, care, and community organisations in the area to provide joined-up care and support that is easier to access, closer to home, and focused on what matters most to you.
Qualifications
* GCSE level standard and / or equivalent qualification
Knowledge & Skills
* Knowledge of manual and electronic filing systems
* Ability to plan and organise own and others workload to meet deadlines
* Ability to collate, analyse and interpret data
* Highly organised
* Ability to be flexible to meet service demands
* Ability to organise time effectively
* Ability to work independently, under pressure and to prioritise appropriately
* Understanding of principle of data management techniques
Experience
* Relevant experience of supporting senior teams
* Significant experience of minuting meetings at a senior level
* Experience of workload management
* Experience of working in an office environment
* Experience of liaising effectively with wide range of professionals and external stakeholders
* Experience of Working in the NHS
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
£30,000 to £32,500 a year(Dependent on Experience)
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