Permanent, Full Time
Here at Stonewater, we believe there should be someone there for everyone.
We’re looking for a Specialist Case Worker to deliver informed, person-centred, strengths-based support to members of the LGBTQ+ community accessing Stonewater’s Brighton Refuge.
You’ll manage a caseload of customers through their journey, ensuring a strengths-based approach that enables them to articulate their aspirations and realise their potential. As an ambassador for Brighton Refuge, you’ll assist in administering referrals into the service, with a focus on Safety Planning informed by the individual’s identity and any associated risks. You will work with specialist support agencies and statutory organisations, particularly local and national LGBTQ+ charities and support organisations.
You’ll be an advocate for the customers we support and help them to move on from the service in a planned and positive way!
The ideal candidate will have:
* Proven experience working with the LGBTQ+ community.
* An understanding of the practical, emotional, economic, and social differences faced by members of the LGBTQ+ community, especially those who have experienced Domestic Abuse, Hate Crime, and/or Discrimination.
* Proven experience in caseload management, with a focus on outcomes for customers and their wider community.
* Experience in carrying out robust safety planning.
* The ability to work in partnership with specialist agencies such as mental health teams, offending services, or other relevant services.
* Specialist knowledge of local and national LGBTQ+ charities and support organisations.
* Exceptional communication skills.
* Knowledge of housing and benefits advice (desirable).
Appointment to this role will be subject to a satisfactory Disclosure and Barring Service check, satisfactory references, and possession of a valid Right to Work document.
Discover Stonewater:
Stonewater has over 20 years’ experience delivering refuge, safe accommodation, and community-based domestic abuse services. Our services include Women and Children’s Refuges, LGBTQ+ Safe Space, an Asian Women’s Refuge, and dispersed accommodation to support those unable to access traditional refuges, such as male survivors, those with pets, and individuals facing multiple and complex disadvantages. Our dispersed model ensures equal access for all. Stonewater is also a leading housing provider, managing around 39,000 homes and serving 82,000 customers. Our mission is to provide quality homes and services for people whose needs are not met by the open market.
We’re seeking like-minded individuals to join our team of over 800 talented colleagues who embody our values of being ethical, ambitious, passionate, agile, and commercial. We aim to make a difference and transform people’s lives.
Stonewater supports equality of opportunity and is dedicated to being a diverse, inclusive, and supportive workplace. We are a Disability Confident employer.
Are you ready to #DiscoverStonewater?
Stonewater reserves the right to bring the closing date forward if enough quality applications are received prior to the current deadline.
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