True Physio is looking for a passionate Receptionist to join our growing clinical team at our Nantwich clinic. Someone who can energise and integrate with our reception team across the business.
We prioritise quality over quantity. Our goal? To help a million people relieve their pain—and we want someone just as dedicated to join us.
This not just a reception role; with additional administrative and clinic management duties key to the role.
Key Responsibilities:
* Maintaining an effective diary system through the accurate and timely booking of client appointments.
* Handling and accurate recording of cash and card payments.
* Contribution to the Reception team in the maintenance of a safe, clean and presentable environment that supports the business and provides excellent customer service to all stakeholders. Ensuring the visitors areas and provision of support to therapists in ensuring the cleanliness clinic rooms and laundry.
* Greeting visitors to the clinic in a professional, courteous manner and offering refreshments.
* Efficiently receiving and filtering incoming calls, managing queries in a professional manner and accurately forwarding messages left to colleagues.
* Helping with medical legal, private health insurance, and occupational health referral billing, booking and management
* Covering sickness, absence and heavy workload within the reception and extended administration Team may occasionally be required
* Ensuring the clinic is kept presentable and clean
* Any other ad hoc tasks deemed necessary for the smooth running of the reception desk, as directed by admin or clinical manager.
Key Skills:
Sales experience, Customer service skills, Computer literate
Aptitude:
Flexible, Great team motivator/leader, Outgoing and vibrant, Interest in health and well being
Qualifications:
A-C GCSE in Maths, English & Science
Job Types:
Contract, Permanent
Benefits:
Company Pension
Employee Discount
On-site Parking
Store Discounts
Healthcare Cash Plan
Schedule:
8 Hour Shift
Daytime Monday to Friday
Overtime
Job Types: Full-time, Contract
Pay: £26,500.00 per year
Benefits:
* On-site parking
Work Location: In person