A global leader in business payments is looking for a Customer Support Technical Analyst in Theale, UK. The role involves assisting customers with technical queries and ensuring high levels of service across various platforms. Candidates should have at least 2 years of customer service experience, preferably in a SaaS environment. The successful applicant will work in a dynamic team to deliver excellent customer support and must be calm under pressure. Knowledge of CRM systems and ITIL methodology is a plus.
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