Position: Estimator (Fire Alarm and Fire Safety Systems)
Are you a detail-oriented, proactive individual with a passion for fire safety solutions? Are you looking for a rewarding role in a dynamic and growing company? Firerite, a trusted name in fire safety, is looking for an Estimator to support the growth of our business. This role will involve estimating fire alarm remedial works, new fire alarm designs, emergency lighting, service contracts, fire extinguishers, fire suppression, and fire consultancy. Additionally, you will have the opportunity to support other areas of the business as needed.
About Firerite:
Firerite is a leading provider of fire safety solutions, committed to protecting people, properties, and businesses across the UK. We specialize in delivering high-quality fire safety systems, including fire alarm systems (BS5839 Part 1 and 6), emergency lighting (BS5266), service contracts, fire extinguishers, suppression systems, and consultancy. Join us and help deliver solutions that keep our clients safe.
Location: Caerphilly
Reports to: Commercial Director
What You’ll Do:
As an Estimator, you will be responsible for providing accurate and timely estimates for various fire safety services, supporting the business’s growth. Your role will include:
* Handle customer enquiries and generate accurate quotes for fire alarm remedial works, new fire alarm designs, emergency lighting, fire extinguishers, suppression systems, service contracts, and consultancy.
* Manage and prioritise multiple tasks, ensuring all quotes are delivered on time.
* Assist the sales team with customer accounts, preparing quotations, and supporting the overall sales process.
* Customer Support & Relationship Building:
o Work closely with internal teams to ensure accurate service delivery and support customer requirements.
o Communicate regularly with clients to provide updates on quotes, orders, and schedules.
o Build and maintain strong relationships with both new and existing clients.
* Reporting & Compliance:
o Regularly report on estimates and sales activity to the Commercial Director.
o Ensure all activities comply with ISO9001 and NSI GOLD standards.
o Assist with the preparation of reports and presentations for management.
What We’re Looking For:
We’re looking for a highly organised, customer-focused individual with a strong background in estimating and sales support in the fire safety industry. The ideal candidate will have:
* Previous experience in estimating or sales support in the fire safety industry.
* Knowledge of fire alarm systems (BS5839 Part 1 and 6), emergency lighting (BS5266), fire extinguishers, suppression systems, and service contracts.
* Strong communication skills with the ability to explain technical solutions clearly and concisely.
* Proficiency in CRM systems and Microsoft Office Suite (Word, Excel, PowerPoint).
* Excellent organisational skills with attention to detail.
* Ability to manage multiple tasks and prioritise effectively.
* A customer service-focused approach, with the ability to work proactively and take on new challenges.
* Experience in using field service management systems.
* Knowledge of SLAs, KPIs, and fire safety industry standards.
* Ability to build strong internal and external relationships.
* A willingness to learn and grow within the company.
Why Join Firerite?
* Be Part of a Leading Company – Firerite is a respected name in fire safety solutions, offering you the opportunity to work in an industry that makes a real impact.
* Career Growth – As we continue to grow, we offer ample opportunities for personal and professional development.
* Team Environment – We foster a collaborative and supportive team culture, where every member plays an integral role.
* Competitive Salary & Benefits – We offer a comprehensive benefits package and opportunities for career progression within the company.
If you're ready to take the next step in your career and help us make a difference in fire safety, we want to hear from you!
Firerite is an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Unit 14 Roundabout Court Bedwas House Ind Est Caerphilly CF83 8FS
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