This role supports the Accounts Manager and the HQ administration team in the administration of the sales ledger and the day-to-day operations of HQ. The position requires a reliable, friendly and approachable individual who is passionate about delivering an excellent service to stakeholders and ensuring an efficient functioning of the sales and purchase ledger in the HQ office. Key Responsibilities Customer credit notes Stock adjustments Matrix requests Sales ledger maintenance Administration of the online shop Set up of new customer accounts and delivery points Posting of Credit Card, PayPal and SagePay receipts Processing Credit Card Payments Purchase ledger - invoice matching Purchase ledger - booking of direct invoices Administration of the emails in the HQ mailbox Prepare the daily banking Answer the HQ telephone and redirect to the appropriate person / branch as required Supporting the HQ administration team as required: ordering office supplies, company business cards etc. Qualifications and competencies A customer centric service approach. Previous experience in sales ledger accounts and administration Friendly and approachable Good telephone skills and an enjoyment speaking to people on the phone. Good time management. Good IT skills including excel, outlook, and word. Good communication and interpersonal skills Good team working skills Good attention to detail If you're interested in this role, ...