Overview
We are recruiting for an IT Technician based at our clients head office in Hatfield.
IT Grade technician required on shifts between the hours 07:00 - 19:00 (7.5hrs shift); flexibility on hours may be requested.
Responsibilities
* Perform configuration software builds and repairs on various customer devices.
* Carry out software builds, software updates, repairs, and prepare kit to be shipped to various customers.
* Complete tasks in ITSM, SAP and ServiceNow environments, prepare reports, monitor queues, answer queries, and liaise with management/service management teams.
* Log issues and close calls on ITSM.
Qualifications
* Experience in configuration software builds, problem solving and fault finding.
* Laptop and desktop repairs; familiar with software and hardware components of tablets, desktops and laptops.
* Self-sufficient, technically minded with strong attention to detail; comfortable performing repetitive tasks.
* Safety boots are required.
Based in the Operations Centre at our client in Hatfield Workshop environment.
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