Job Search Place Limited seeks a Customer Experience Manager to lead front of house operations at the Octagon in Lancaster. You will ensure a welcoming, safe, and inclusive experience for all audiences, maintaining high standards and managing a team of paid and volunteer staff.
The ideal candidate will have a solid understanding of theatre operations, exceptional leadership skills, and a commitment to customer service and inclusion. Strong problem-solving skills and the ability to judge risks are essential for success in this role.
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