Our client, a well-established business in Caerphilly are seeking a skilled Service Advisor to join their growing service department. Benefits: Salary up to £30,000 per annum, dependent on experience Overtime available at time and a half Shifts Monday to Friday: 7:00am 3:30pm and 9:30am 6:00pm 20 days holiday plus bank holidays Ongoing training and professional development Long-term career progression opportunities within a leading dealershipDuties: Act as the primary point of contact for customers in the service reception as a Service Advisor Book vehicles into the workshop efficiently Communicate extensively with the workshop team to chase work in progress and keep customers informed Upsell additional work and services where appropriate Advise customers on minor technical issues, providing excellent customer service Achieve departmental targets by building strong customer relationships Maintain a professional and welcoming environment for all visitorsRequirements: Proven experience as a Service Advisor within a busy dealership environment Prior commercial vehicle background is highly desirable Strong communication and rapport-building skills Ability to explain technical information clearly to customers Confident working independently and as part of a team Customer-focused attitude with a commitment to delivering high-quality service. If you possess the experience and motivation to excel in the Service Advisor role, this opportunity offers excellent long-term career prospects within a well-respected dealership. If you feel this role is for you and you have the relevant experience, please apply today or call 01495 986117.