Overview
A disrepair Surveyor in social housing inspects residential properties to assess reported defects such as damp, mould, leaks, and structural issues, identifying root causes and specifying appropriate remedial works. They ensure compliance while managing repairs, liaising with tenants and legal teams, and overseeing contractors to deliver timely and high‑quality resolutions. This role is part of one of the largest local authority housing providers in Birmingham, which manages a substantial portfolio of council homes and delivers essential repair services to tens of thousands of residents.
Responsibilities
* Inspect and Diagnose Property Defects – Conduct detailed property inspections to assess reported disrepair issues (e.g., damp, mould, structural defects, leaks), identify root causes, and determine appropriate remedial actions in line with housing standards and legislation.
* Ensure Legal and Regulatory Compliance – Manage cases in accordance with relevant legislation such as the Landlord and Tenant Act 1985 and the Homes (Fitness for Human Habitation) Act 2018, ensuring the landlord meets statutory repair obligations and avoids litigation risks.
* Prepare Technical Reports and Schedules of Works – Produce detailed survey reports, expert witness statements (if required), and specifications of works for contractors, ensuring repairs are clearly scoped, costed, and completed to required standards.
* Manage Contractors and Oversee Remedial Works – Monitor contractor performance, carry out post‑inspection quality checks, and ensure works are completed within agreed timescales, budgets, and health & safety regulations.
* Liaise with Tenants and Legal Teams – Act as a key point of contact between tenants, housing officers, and legal representatives in disrepair claims, providing technical advice, supporting dispute resolution, and contributing to case‑management processes.
Profile / Qualifications
* Strong Technical Knowledge – Demonstrates in‑depth understanding of building construction, defects diagnosis, and relevant housing legislation, ensuring accurate assessments and practical repair solutions.
* Attention to Detail – Conducts thorough inspections, identifies root causes (not just symptoms), and produces clear, precise reports and schedules of work.
* Effective Communication Skills – Explains technical issues in plain language to residents, contractors, and stakeholders while maintaining professionalism in sensitive situations.
* Problem‑Solving Ability – Takes a proactive and analytical approach to resolving complex disrepair issues, balancing cost, compliance, and long‑term asset performance.
* Organised and Accountable – Manages caseloads efficiently, meets deadlines, monitors contractor performance, and ensures works are completed to a high standard and in line with regulatory requirements.
Job Offer
* Long‑term contract
* Competitive rate of pay
* Hybrid working
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