To support the Quality Department in ensuring that manufactured products and processes comply with internal, customer, and IATF 16949:2016 requirements.
Main Duties and Responsibilities.
Quality Control & Inspection Support:
* Support the review of product inspection reports and documentation (e.g. first-off, in-process, and last-off).
* Help maintain the accuracy, completeness, and proper archiving of quality records in line with QMS requirements.
* Provide coverage for quality inspectors during periods of absence to ensure continuity of inspection activities.
* Perform incoming goods inspection.
Non-Conformance Management:
* Record, track and manage internal and supplier non-conformances (NCRs) within the quality management system.
* Contribute to the logging, investigation, and resolution of customer complaints, product returns, and related issues by following the approved 8D problem solving methodology.
* Perform root cause analysis and drive corrective/preventive actions using tools such as 5 Whys and Fishbone diagrams.
* Ensure timely follow-up on action item closure and monitor the effectiveness of corrective actions to prevent reoccurrence.
* Drive reduction in quality-related cost, including scrap, rework, and customer complaints.
Documentation & Compliance:
* Support the maintenance and control of quality documents, procedures, and work instructions in compliance with IATF 16949:2016 requirements.
* Conduct internal and external audits and closure of non-conformance reports.
* Prepare and submit SPC reports as required by customers to ensure compliance with quality expectations.
* Ensure proper understanding and implementation of PPAP documents through training and collaboration with QA Inspectors, Team Leaders, and Operators.
Process Improvement Support:
* Collect and analyse quality data to identify trends, reoccurring issues, and opportunities for improvement.
* Support continuous improvement initiatives, including 5S, process reviews.