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• Induction onsite (London) potentially for 10 days, then hybrid. Candidate must be local to London.
• Office attendance 1-3 days per week, minimum, on site, as required for Business needs.
• No travel expenses – Candidates need to be local to Whitehall.
The client is a new organisation set up to manage the process for supporting eligible Afghans who supported the UK mission in Afghanistan over the past 20 years to come to the UK, and once here to be assisted to begin their new lives with their families. It is important and rewarding work, supporting one of Defence’s highest priorities and reports directly into the Permanent Secretary.
Top 3 Evaluation Criteria:
• Competent in Microsoft Office 365.
• Experience analysing complex information from multiple sources, with keen attention to detail.
• Experience in using government policy to make decisions.
• Experience of working to strict policies and procedures.
• Ability to clearly articulate and justify decisions based on policy.
• Experience working to tight deadlines in high-paced and sensitive operational environments.
• Proven ability to deliver at pace – meeting daily targets for cases.
• Strong problem-solving skills.
• Excellent verbal and written communication skills.
• Good knowledge of Data Protection regulations.
• Resilience and ability to handle graphic/disturbing material and stories, discussed upfront with candidates.
• Ideally, candidates should have experience in similar roles.
• Ability to adhere strictly to policies and make decisions based on policy, not emotion.
• Experience dealing with complex cases.
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