Service Advisor- Motor Industry
Nottinghamshire
Up to £38k DOE + Bonus | Full Time | Permanent
A well-established business in themotor industry is looking for a customer-focusedService Advisorto join a friendly and fast-paced aftersales team at a busy service reception.
In this role, you'll be the first point of contact for service customers, managing everything from bookings to vehicle handovers, while ensuring a smooth and professional experience at every step.
Key Responsibilities
* Handle customer enquiries in person, by phone, and via email
* Book servicing and repairs for vehicles
* Liaise with workshop staff and keep customers informed throughout the process
* Prepare invoices and process customer payments
* Promote relevant services or accessories where appropriate
Ideal Candidate
1. Experience in a service advisor or customer service role (motor trade orvehicleindustry preferred)
2. Excellent communication and organisational skills