RECORDS MANAGEMENT ASSISTANT
LONDON
£29,000
My client, a well established and leading law firm based in the City (Blackfriars), are seeking a Record Management Assistant to join their team.
The Records Management Assistant provides daily operational support to the delivery of the records management function, ensuring the accurate handling, storage, tracking, and retrieval of files, deeds, wills, and other records. The role helps maintain high standards of information governance, client service, and operational efficiency.
This position also contributes more broadly to the Facilities function and may support reception, facilities, or general office operations when required.
THE ROLE
* Assist with indexing, scheduling, and preparing items for off-site storage.
* Maintain accurate data entry in the firm’s records system.
* Support routine audits of stored materials to ensure accurate cataloguing and compliance.
* Process daily recall requests to agreed timeframes.
* Liaise with external storage providers, ensuring efficient and timely handling of all recalls.
* Assist in locating physical records.
* Requesting items through the records process and system.
* Correct categorisation, storage, and retention practices.
* Follow firm policies on data retention, records handling, and information security.
* Support the senior team during retention reviews, scanning projects, and destruction actions.
* Escalate discrepancies or compliance concerns
* Reception cover (visitor management, telephone handling, service desk support).
* Meeting room setup, stationery replenishment, and general office housekeeping.
* Mailroom and package handling activities.
* Ad-hoc administrative or operational tasks during peak periods, staff absence, or firm events.
ESSENTIAL
* Strong organisational skills and excellent attention to detail.
* Comfortable working with both physical records and digital systems.
* Good communication skills and a helpful, service-oriented attitude.
* Ability to follow procedures reliably and maintain confidentiality.
* Previous experience within a legal or professional services records environment.
* Familiarity with document management or records management systems.
* Understanding of data protection principles.
KEY COMPETENCIES
* Accuracy & Organisation: Ensures records are logged and handled correctly at all times.
* Service Delivery: Provides polite, responsive support to internal stakeholders.
* Teamwork: Works collaboratively within both records management function andWorkplace Services.