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Who We Are
VIVO provides facilities management and accommodation maintenance for the UK military and its partners. VIVO embodies both experience and innovation.
What We Do
We put our Customers and Families First. They are the driving force behind everything we do. We drive forward improvements for them to ensure the service they receive, whether reactive repairs or a major project, is completed safely and on time. Our core values are: open, caring, agile, and collaborative.
Location and Salary
Location: Covering London and Kent (Dover to Central London). Candidates must be based within this area.
Salary: Competitive + Company Car/Allowance + Benefits
Role Overview
We are seeking a dynamic Area Manager to lead our Armed Forces Accommodation operations, overseeing property assets, managing a team of 8 (including a Delivery Manager, Administrator, and 2 Voids Maintenance Officers), and ensuring compliance and performance targets are met.
Responsibilities
1. Oversee operational management of void services and reactive maintenance.
2. Manage sub-contractors and optimize processes for efficiency.
3. Monitor budgets, analyze trends, and implement solutions for smooth operations.
4. Lead a team, fostering a positive, high-performance culture.
5. Work with stakeholders to achieve KPI targets and business improvement plans.
6. Become the Responsible Person for Legionella and asbestos through specialized training.
7. Travel across sites within the area and pass SC Clearance.
Candidate Requirements
* Relevant professional qualification (e.g., CIOB, RICS) or equivalent experience.
* Knowledge of repairs and maintenance within Housing or Hard FM environments.
* Proficiency with Microsoft Office Suite.
* Health and Safety qualifications (e.g., NEBOSH, IOSH) preferred.
* Experience managing multidisciplinary teams and budgets.
* Ability to manage costs, deliver results, and support compliance.
What We Offer
* 6% employee matched pension contribution
* Company car or allowance
* Bonus
* Private medical cover for self and partner
* Life assurance
* Rewards Hub
Additional Information
This role with VIVO Defence Services, a joint venture between Serco and EQUANS, offers an opportunity to lead, innovate, and deliver excellence. We are committed to diversity, inclusion, and flexible working arrangements, including hybrid work models. We support disabled applicants and are a Disability Confident Leader. For application adjustments or inquiries, contact 0345 010 4000.
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