Overview
Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions. Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions. Through telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.
We will consider flexible working arrangements for any of our roles and also offer workplace accommodations to ensure you have what you need to effectively deliver in your role.
Context and Role
M&G plc, as a major UK listed financial services provider, is required to maintain a comprehensive and effective Risk Management Framework that meets regulatory expectations and supports well-informed decision-making across the Group. The Operational Risk Framework Manager is responsible for the design, development and maintenance of the Group Operational Risk Framework, including RCSAs, Controls, Issues and Events management with associated training materials.
This is a group-wide role that works across business areas and legal entities to ensure the Operational Risk Framework is coherent, well-understood and consistently applied. The role holder will provide SME support and direction to the broader Non-Financial Risk team to enable effective and consistent adoption of the Operational Risk Framework.
The role holder will be expected to liaise with senior stakeholders across all business areas including the presentation of Operational Risk Framework updates at various Committees and Forums, where required.
Success in this role requires (i) Strong stakeholder management and relationship building skills, (ii) Proven track record developing Operational Risk Management Frameworks, (iii) Strong analytical skills, (iv) Strong verbal & written communication skills, and (v) Self-confidence and the ability to deliver presentations.
Key Responsibilities
* Lead the design, maintenance and ongoing development and enhancements of the group-wide Operational Risk Framework, including RCSAs, Controls, Issues and Events management Standards.
* Lead the design, maintenance and ongoing development of the Operational Risk training materials and support the communication of the framework.
* Keep up to date on developing practices in operational risk frameworks and determine their importance and impact on M&G plc, developing and implementing changes where appropriate.
* Support and coordinate communication of Operational Risk Framework developments to the Risk and Control Community.
* Work closely with the GRC Platform Integration & Support Team on effective implementation of the Operational Risk Framework.
* Presentation of Operational Risk Framework related topics at various Committees and Forums, as required.
* Maintain collaborative and trusted relationships between the first line and the broader Non-Financial Risk that is positive, respectful and constructive including oversight of risk culture embeddedness.
* Ensure compliance to the people policies, Group Code of Conduct and embedding desired behaviours.
Key Knowledge
* Strong understanding of PRA/ FCA regulatory expectations relating to Operational Risk within financial services (Essential)
* Strong understanding of best practice and industry standards in relation to Operational Risk Management Frameworks (Essential)
* Broad understanding of the risk landscape facing M&G (Essential)
* Knowledge of Insurance and Asset Management businesses is beneficial but not essential.
Essential Experience
* Strong experience in designing, enhancing and embedding Operational Risk Management Frameworks in a regulated financial services environment
* Strong experience of analysing and interpreting complex rules and regulations and applying such knowledge to provide solutions to business problems and issues
Essential Skills
* Strong stakeholder management and relationship building skills.
* Strong analytical skills.
* Strong ability to design and develop new concepts independently.
* Strong presentation skills with the ability to explain and articulate risk related concepts and how they apply in practice.
Attributes
* Strong promoter of risk awareness within the organization.
* Strong ability to learn quickly and explain complex issues to others.
* Ability to constructively engage with and challenge peers and Heads of Department.
* Ability to build and manage relationships with other team members.
* Self-starter, work well under pressure, results-focused – able to identify opportunities and take initiative and respond to priorities.
Experience Level
Manager/Expert
Recruiter
Helen Simons
What we offer / Benefits
* At M&G we’re committed to helping you thrive and supporting your wellbeing, both at work and beyond. Our UK benefits include a pension scheme of 18% with 13% Employer Contributions and 5% Employee Contributions, plus Share Save and the Share Incentive Plan and access to financial wellbeing and support services.
* Enjoy 38 days annual leave including bank holidays, with the option to purchase up to 5 extra days and flexibility through our Time Off When You Need It policy.
* Our Inspiring Families policy includes comprehensive support and paid parental leave covering maternity, adoption, surrogacy, and paternity leave.
* Health & Protection cover including Private Healthcare, Critical Illness cover and Life Assurance for you, with family options.
To explore more about life at M&G and our full benefits offering, visit Life at M&G. We have a diverse workforce and an inclusive culture at M&G, underpinned by our policies and employee-led networks who provide networking opportunities, advice and support for the diverse communities our colleagues represent. We also welcome those who take part in military service and those returning from career breaks. M&G is proud to be a Disability Confident Leader, and we welcome applications from candidates with long-term health conditions, disabilities, or neuro-divergent conditions. If you need assistance or an alternative means of applying for a role due to a disability or additional need, please let us know by contacting us at: careers@mandg.com
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