Job overview
As the Health Records Administration Lead, you will be responsible for providing leadership to the health records Supervisors/Team leaders & Data administrators in the management of the Trust’s Medical Records department.
Ensuring that a high quality, fit-for-purpose service is delivered throughout all of the Trust’s locations, you will ensure that the internal processes work efficiently to enable the provision of medical records and any other documents to the Outpatient clinics and for inpatients as required.
You will also work closely with the Deputy Operational Services Manager for Consulting Facilities, with the development and preparation towards Digital Health Records helping to shape current processes to a new way of working in a digital environment.
This is a time of significant change for the Health Records Department, so a robust understanding of not only Health Records but wider Trust administrative processes and corporate IT systems will be key.This role is an excellent opportunity for an individual who is looking to expand their operational management experience, as well as being involved in a high-profile Trust wide transformation project, which will make a significant difference to both patients and staff. It is also a fantastic chance for an ambitious individual to progress their career to the next level
Main duties of the job
To support the Deputy Operational Services Manager (OSM) in leading and developing a high-quality operational Health records service, providing professional expertise and guidance across the Trust.
To support the Deputy OSM to develop and embed short- and long-term strategies to ensure an efficient delivery of a digital Health Care Record Service
1. To monitor and respond to incidents, PALS and complaints that relate to Health Records.
2. To co-ordinate and monitor Departmental training needs and records.
3. Manage/prioritise own workload.
4. Assist in process changes within the Health Records Department as required
5. To support the effective delivery of onsite scanning services and accelerate the progression of inpatient paperlite across the Trust.
6. To drive regular communications across the Trust
Working for our organisation
Our vision is to provide outstanding care for every patient. Patient care is at the heart of what we do at our three sites: Basingstoke and North Hampshire Hospital, Royal Hampshire County Hospital in Winchester and Andover War Memorial Hospital. Hampshire Hospitals NHS Foundation Trust provides medical and surgical services to a population of approximately 600,000 people across Hampshire and parts of West Berkshire.
Our cultural ambition is to have a culture that places people at the heart of all we do, where we all belong, and where learning, improvement and excellence thrive.
We provide specialist services to people across the UK and internationally. We are one of only two centres in the UK treating pseudomyxoma peritonei (a rare form of abdominal cancer) and we are leaders in the field of tertiary liver cancer and colorectal cancer.
The trust employs more than 9,000 staff and has a turnover of over £500 million a year. As a Foundation Trust, we are directly accountable to our members through the governors. The Council of Governors represent the interests of their constituencies and influence the future plans of the Foundation Trust.
Your Next Career Move Made Easier – Accommodation May Be Offered
We understand relocating can be a big step. Hampshire Hospitals may be able to provide accommodation options for successful candidates, depending on availability. If this something you would like to explore please contact on 02080 360017
Detailed job description and main responsibilities
To support the Deputy Operational Services Manager (OSM) in leading and developing a high-quality operational Health records service, providing professional expertise and guidance across the Trust.
To support the Deputy OSM to develop and embed short- and long-term strategies to ensure an efficient delivery of a digital Health Care Record Service
7. To monitor and respond to incidents, PALS and complaints that relate to Health Records.
8. To co-ordinate and monitor Departmental training needs and records.
9. Manage/prioritise own workload.
10. Assist in process changes within the Health Records Department as required
11. To support the effective delivery of onsite scanning services and accelerate the progression of inpatient paperlite across the Trust.
12. To drive regular communications across the Trust
Person specification
Training and Qualifications
Essential criteria
13. Graduate level education or equivalent knowledge
14. Evidence of Continuing personal and professional development
Desirable criteria
15. Experience of digital medical records
Experience and Knowledge
Essential criteria
16. Good knowledge and experience in using Trust IT systems
17. Experience of electronic document management systems
Skills and Ability
Essential criteria
18. Excellent communication skills both verbal and written
19. Understanding of Records management
20. Experience of delivering change
Desirable criteria
21. Aware of the data protection and other relevant requirements.