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Our funeral service teams work hard to provide a personal and professional service across Lincolnshire, where we have been supporting the bereaved for over 150 years. Showing compassion and empathy and delivering the highest standards of professional service, we support our customers through what can be one of the most difficult days of their lives.
As a Funeral Operative, you’ll work as part of a team to ensure we provide warm, compassionate, and comprehensive customer care when it’s needed most. You’ll be working together with our Funeral Service team to care for and prepare the deceased, ensuring everything runs smoothly for their final journey and that their bereaved families have all the support they might need. Duties will include (but are not limited to):
1. Bearing coffins and driving funeral vehicles to help families celebrate the lives of their loved ones.
2. Supporting your colleagues with bringing the deceased into our care and preparing them for visitations and the funeral day.
3. Preparing and cleaning funeral vehicles and facilities so that they are ready for service.
4. Participation in an out-of-hours on-call rota to allow us to be there for our clients whenever necessary.
About You
We’re not looking for any specific experience or qualifications – we’ll support you with specialist training from day one! If you’re a caring people person with a genuine desire to help people at a time when they need it most – we’d love to hear from you! You’ll need to have a full driving licence and show us:
* A naturally caring and professional approach to customer service in any situation.
* Good literacy, numeracy, and IT skills as extensive use of technology is required in this role.
* The ability to work productively and efficiently as part of a team.
* Confident communication skills and a strong attention to detail.
* An ability to lift and transfer weights safely.
* A flexible approach to your work due to participation in the on-call rota.
When applying for this position, you should recognize that the reverent care of the deceased forms a large part of our services, particularly in this role, so we need you to be comfortable in the presence of the deceased and in support of our clients. Please note that the successful candidate will be required to complete a DBS check before joining our team.
To ensure our agreed call-out times are met, candidates must live within a reasonable distance of the Funeral Services they are applying for.
Benefits
This is a great opportunity to develop your career in Funerals and make a difference to the lives of our communities! In addition to working for a successful co-operative business, we offer our colleagues fantastic benefits, including:
* 30 days annual leave (including bank holidays) (pro-rata)
* Pension scheme (with up to 12% employer contributions)
* Generous colleague discount rates across our family of businesses.
* Annual discretionary colleague bonuses to reward your hard work.
* Free tea and coffee provisions for all colleagues during rest breaks at work.
* The following payments will be awarded per call: £26.00 for each night scheduled on-call (doubled at weekends and bank holidays). Each individual call-out is paid £52.00.
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