Join to apply for the Director, SSO Product Commercialization (Ref#SSO00204)-R-246091 role at Mastercard.
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Director, SSO Product Commercialization (Ref#SSO00204)
Overview
The Security Solutions (SSO) group leads Mastercard’s efforts to develop new solutions that build trust across 4 critical domains: Cyber Security, Identity, Fraud & Decisioning Solutions, and Experience and Disputes. Each domain focuses on specific buyer profiles with distinct needs and use cases.
The Product Commercialization team guides and enables effective execution of product development and go-to-market strategies for over 110 products across SSO. Leveraging the Mastercard-prescribed Studio process, this team tailors commercialization and go-to-market guidance for each product initiative, ensuring all commercialization requirements align with Security Solutions' strategic priorities.
The Director of Commercialization reports to the Vice President of Commercialization within the Security Solutions Organization. This role is responsible for developing and managing the commercialization strategies for all products and initiatives within one of the four domains.
Key Responsibilities
1. Develop, streamline, and navigate product commercialization processes, activities, and resources to bring products/solutions to market quickly and efficiently.
2. Ensure adherence to the commercialization process and methodology to convert concepts, research, and ideas into viable products that achieve consumer acceptance, mainstream adoption, and generate financial returns.
3. Coordinate with Product Managers and stakeholders to drive consistency through the Studio Process, supporting product lifecycle management, accelerating time to customer value, and driving better business outcomes.
4. Develop and own complex go-to-market (GTM) plans supporting multiple development models, tailored to scale globally while considering regional nuances.
5. Work closely with regional teams to execute strategies and GTM plans aligned with priorities and revenue goals.
6. Collaborate with Product Managers to document and align product timelines and roadmaps across the domain.
7. Align and review product portfolios with Global & Regional Product teams to identify synergies and overlaps.
8. Drive institutional knowledge through documentation to support knowledge management and ensure consistency across projects.
9. Create and position strategic and product narratives for the domain.
10. Assess market landscape and customer needs in partnership with regions, working with cross-functional teams to optimize product bundling and expand into new markets and use cases.
11. Collaborate directly with regions, product teams, and customers to evaluate new use cases, optimize product use, and develop market-specific sales, distribution, and pricing strategies.
12. Support strategic engagements with industry leaders, analysts, clients, and partners on topics like Financial Crime Risk Management, Digital Fraud, Cyber Risks, and Systemic Risks.
All About You
* Proven experience in driving product development and commercialization efforts, with ability to accelerate time-to-market and improve business outcomes.
* Strong understanding of product development and management principles; familiarity with the Studio process is a plus.
* Ability to translate complex technical concepts into simple, understandable narratives.
* Excellent communication skills across organizational levels.
* Strong analytical, problem-solving, and attention to detail; proficiency in Microsoft Excel.
* Excellent organizational skills to manage multiple projects in a fast-paced environment.
* Solid grasp of technical product development principles and processes.
* Understanding of financial concepts, including product pricing and business case development; experience with product pricing and billing systems is a plus.
* Ability to build strong relationships with internal stakeholders across disciplines and geographies.
* Demonstrated sense of urgency and accountability in tackling challenges.
* Strong project management skills.
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