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Job Description
We are fully committed to being an inclusive employer.
Job Description
We are fully committed to being an inclusive employer.
We are looking for a Head of Benefits & Engagement to develop and lead our EAPF strategies to deliver an excellent service to our members and other stakeholders.
You will have proven experience as a leader in a pension administration environment, either outsourced or in house.
Responsibilities:
* Develop, implement and communicate EAPF policies to enable delivery of Administration and Communication strategies and wider EAPF governance strategies.
* Operate within Local Government Pension Scheme (LGPS) Regulations and other overriding pension legislation. Understand, interpret and communicate process changes and deliver training.
* Contract and relationship management, including leading management of our third-party pension administrator, Capita.
* Support delivery of governance requirements for Pensions Committee, Pensions Board and pension training including presenting papers and recommendations on areas of responsibility.
* Provide our members with an excellent pension administration service. Ensure our communication methods and website are informative, accurate and engaging.
* Manage change including admitted bodies, bulk transfer and other government and LGPS change. Lead on EAPF employer relations and employer procedural changes and training.
* Oversee data & security review and mitigate all administration related pension risks.
* Prepare reports, briefings and other materials as appropriate in order to be open and transparent with stakeholders.
* Represent the Fund within the investment industry amongst peers, regulators and media to create opportunities for collaboration and innovation.
* To develop and maintain professional networks with other LGPS Funds and other pension professionals to foster sharing of best practice, innovation and service improvements.
* Manage communication and pension administration staff and work with other supporting officers in wider team.
* Provide training to the Benefits Working Group and Pensions Committee on relevant areas as required.
* Line management of Pension Administration and Engagement staff.
The team
The Pensions Team sits in Strategy, Transformation and Assurance and supports our Trustee Board, the Pensions Committee, which is a sub Committee of the Environment Agency Board.
We are a friendly team, based in Bristol city centre, and work together to deliver a pension fund that is well run, well financed, invested responsibly, and provides an excellent service for our members.
Experience/skills Required
You will have proven experience as a leader in a pension administration environment, either outsourced or in house including significant experience of pensions benefits, administration and engagement in a leadership/managerial role:
Specialist knowledge of pensions industry including fund governance, risk management, benefits administration, communications and valuations.
Practical experience of pension fund annual reporting, financial accounting, internal and external auditing.
Excellent inter-personal skills: effective presenter, communicator and commercially astute.
Ability to work in a Government context and maintain excellent relations with departments and other bodies dealing with pensions.
Experience of running an in-house or outsourced pensions team.
A member of a relevant professional body.*
* may be waived for a candidate with exceptional experience.
Contact and additional information
The base location for this role is Bristol Horizon House, with a mix of working from home and the office. You will be expected to attend the office regularly with occasional travel to London and Darlington. We operate flexible working arrangements.
Everyone starting in a new role will be welcomed into the team and given all the training and support needed. As part of your comprehensive induction, you will also be provided with all the equipment required for your role.
For more information about working for us and how to apply, please read the candidate pack and additional information document.
For questions relating to this role, please contact PAChiefPensionsOfficer@environment-agency.gov.uk.
First round interviews will be held via MS Teams within two weeks of the closing date.
Competence 1
Delivers Results Through Others
Description
Please note that your answers to the capability questions will be used for shortlisting purposes. Your examples do not necessarily have to be work related, please use the best example from any area of your life. You may find researching the STAR technique (Situation, Task, Action, Result) useful when answering the questions. A link to the capability dictionary, which outlines some of the key things were looking for in your answers, can be found in the Candidate Pack attached to the advert.
Describe how you ensure that your team’s work is produced to the expected standard.
Competence 2
Influences and Persuades Others
Description
Please note that your answers to the capability questions will be used for shortlisting purposes. Your examples do not necessarily have to be work related, please use the best example from any area of your life. You may find researching the STAR technique (Situation, Task, Action, Result) useful when answering the questions. A link to the capability dictionary, which outlines some of the key things were looking for in your answers, can be found in the Candidate Pack attached to the advert.
Can you give an example of a situation where you have successfully persuaded other key stakeholders to follow your plans in order to deliver a major piece of work? What strategy did you use in order to bring people on board?
Competence 3
Focuses on Customers and Partners
Description
Please note that your answers to the capability questions will be used for shortlisting purposes. Your examples do not necessarily have to be work related, please use the best example from any area of your life. You may find researching the STAR technique (Situation, Task, Action, Result) useful when answering the questions. A link to the capability dictionary, which outlines some of the key things were looking for in your answers, can be found in the Candidate Pack attached to the advert.
Share an example of where you have worked with customers or partners to deliver tangible outcomes in complex and challenging circumstances.
If you are applying from the Civil Service please note that the Environment Agency is not a part of HM Civil Service and you would not be a Crown Servant in the event of being appointed. Therefore, you will not be eligible for continuous service. For applicants who currently work in local government or other bodies listed in the Redundancy Payments (Continuity of Employment in Local Government etc) (Modification) Order 1999, you may be eligible for continuous service for the purpose of calculating any future redundancy payment. If you are unsure of your status then you should contact your own HR Team.
We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please include clearly any information regarding your preferred working arrangements on your application.
We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment. We have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post.
The Environment Agency, as a Non-Departmental Public Body, is committed to providing value for money and utilises Central Government frameworks and contracts for all external recruitment needs. For this reason, we are unable to engage with the market directly through post, email or phone calls. Should you wish to become a support supplier on one of these frameworks or contracts please visit https://www.gov.uk/government/publications/become-a-crown-commercial-service-supplier/becoming-a-supplier-through-the-crown-commercial-service-what-you-need-to-know for more information.
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Human Resources
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