We’re the feel-good fashion brand making style accessible and fun for over 55 years, available on our website, mobile app, and in over 300 stores across the UK.
By living our values — we play to win, customer obsessed, we are one, and it starts with me — we deliver That New Look Feeling for our customers and each other.
About the role:
As a Supervisor with New Look, you will work with your Store Manager to create the ultimate shopping experience for our customers, ensuring they receive the highest level of service and want to return. You will inspire your team to help our customers look good and express themselves with the latest fashion, wherever and whenever they shop. You’ll set high standards and lead your team to deliver excellent results.
About you:
Everyone makes New Look the incredible place it is, and together we’re unstoppable. You are someone who expresses your style your way and inspires your team to do the same. You will have an eye for the latest trends and champion our customers to express their unique style.
You will be passionate about service and creating a relaxed, friendly, and customer-focused experience. You are committed to your development and seek innovative ways to improve your performance through tailored development plans via our Online Academy training and support from your Store Manager.
You will have previous retail management experience in a fast-paced environment with a proven track record of delivering results through a team.
Just one more thing:
We know your work history might not meet all our requirements, but if you think you’d be a great fit for this role, apply anyway — we’d love to hear from you!
Why New Look?
We care about you and the planet and believe fashion should be a force for positive change. We celebrate inclusion and diversity in everything we do. We’re proud of our inclusive culture and talented team members who embrace our shared purpose, behaviors, and values.
We prioritize development, offering training to support your progression so you can be your best and achieve your goals.
We pride ourselves on being a flexible employer, with colleagues working various patterns. If you have a specific pattern in mind, we’re keen to discuss this with you in line with the role’s requirements.
Please ensure your CV is in a simple format (e.g., Microsoft Word) when applying to ensure a smooth application process.
* Job Family: Retail
* Job Function: Retail Sales Team Leader - 9
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