Overview
We are seeking a Duty Manager to join our team at The Punchbowl. The ideal candidate will possess a strong background in hospitality in bars, restaurant and/or pubs. As a Duty Manager, you will oversee daily operations, ensuring that our guests receive the highest quality experience while maintaining efficient kitchen and front-of-house operations.
Duties
* Supervise and coordinate daily operations, ensuring smooth service delivery.
* Leading shifts, closing and opening the venue.
* Lead and manage a team of staff, providing guidance and support to enhance performance.
* Conduct regular inspections of food production areas to maintain cleanliness and organisation.
* Handle customer inquiries and complaints with professionalism and efficiency.
* Assist in training new staff members
* Monitor inventory levels and assist with ordering as needed.
* Ensure compliance with health and safety regulations within the establishment.
Experience
* Experience in a supervisory or management role within the hospitality or restaurant sector.
* Previous experience in team management, demonstrating leadership skills that inspire staff to excel.
* Familiarity with barista duties is advantageous for establishments serving coffee or beverages.
* Excellent communication skills, both verbal and written, to effectively interact with guests and team members.
Job Types: Full-time, Part-time
Pay: £12.61 per hour
Expected hours: 25 – 40 per week
Work Location: In person