Reservations Sales Manager, West Midlands
Client:
Hospitality & Catering Solutions Ltd (H&C)
Location:
Job Category:
Other
EU work permit required:
Yes
Job Views:
3
Posted:
06.06.2025
Expiry Date:
21.07.2025
Job Description:
Job Title: Head of Reservations, Sales and Events
Our client is an iconic independent restaurant and event venue offering exquisite food across two successful venues. The group is well-established in London and plans to expand their portfolio in the coming years. The successful candidate for Head of Reservations, Sales and Events will be part of a stable and successful operation.
Benefits:
* Monday to Friday shifts
* Starting salary of £50,000 + bonus + commission
* Biannual bonus incentives
* Uncapped 3% to 7% commission on organic sales
* Located in Victoria, London
* Stable team and operation
Responsibilities:
* Represent the restaurant/venue proudly
* Support and train reservation team for smooth call handling
* Motivate and organize the team
* Manage third-party enquiries
* Handle reservation and event reports
* Oversee Private Dining & Membership Management
* Develop sales revenue proactively/reactively
Requirements:
* Strong leadership, communication, and organizational skills
* Experience with reservation systems like Quadranet, OpenTable, Collins, or similar
* Guest-focused, detail-oriented team player
* Proactive, results-driven, able to maximize enquiries
* Ability to develop organic leads independently
* Willingness to assist with hosting events
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