Application Support Analyst
Permanent - Up to £45k
Location: Remote - but ideally based below Birmingham
Your new company:
A leading software provider is currently looking to bolster their ranks with an Application Support Analyst. The role is full-time and remote, with very occasional travel to meet up as a team.
The role responsibilities:
You will be supporting the business across a broad variety of work, you'll apply hands-on expertise within hosted environments, and you'll have a good understanding of virtualisation and its processes.
* Application Expertise: Offer expert guidance, troubleshooting, and advocate best practices for deploying client-server and web applications in a Windows server environment.
* Incident Resolution: Lead incident management and escalations, ensuring the delivery of timely, high-quality updates to customers.
* Customer Onboarding Collaboration: Collaborate with project management and delivery teams to streamline the onboarding of new customers efficiently.
* Build Standard Compliance: Uphold and rigorously maintain system build standards within the environment.
You will need:
You'll need to be passionate about IT and a good communicator. Someone who will get stuck in, someone who can hold a good conversa...