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We are looking for a sustainable tenancy coach who will continue to develop and deliver an innovative programme of practical and personal development activities to enable a person to sustain a tenancy and participate actively in their local community. You will deliver sessions on key areas such as budgeting and money management, introductory tenancy workshops, and risky behaviour as well as working closely with colleagues and customers to identify gaps and develop training and activities to meet them.
You will be working with customers who live in temporary homeless accommodation and with people living on traveller sites and will need to be an excellent communicator who is able to adapt your style to customers with diverse backgrounds and skill sets. This may include working with customers with a range of issues including substance use, mental ill-health, and reluctance to engage with support as well as some customers for whom English is not a first language.
You will be able to design and deliver engaging sessions as well as working with other agencies to arrange for them to deliver sessions to customers on site. services. An assertive and creative approach will be essential to help customers thrive in their tenancy.
This is a 6 month fixed term post, although may be extended subject to funding arrangements.
This post is not suitable as a job share opportunity.
If you are an internal candidate interested in applying for this job as a secondment opportunity, please discuss with your current line manager before submitting your application.
Hybrid working arrangements are available for this role. Each role at CYC is different and your working arrangements will be determined based on the requirements of the role and in collaboration with you and your needs as part of the recruitment process. Your contractual location will be the designated council office for your team.
As this role is public facing, applicants will need to demonstrate, at interview, their competency to converse and provide advice and guidance to members of the public, in spoken English to CEFR level C1: Can express themselves fluently and spontaneously, almost effortlessly. Only a conceptually difficult subject can hinder a natural, smooth flow of language.
The duties of this post require the postholder to undertake a basic Criminal Record check (unspent convictions only) via the Disclosure and Barring Service.
The Council is committed to investing in the talent and wellbeing of our staff and can offer a generous annual leave allowance, access to the Local Government Pension Scheme, comprehensive Health & Wellbeing initiatives and a reward package which recognises your contribution. We can offer flexible working practices, community engagement and volunteer activities and, as part of our commitment to you, promote continuous Learning & Development. In addition we also offer a growing range of discounts, rewards and savings.
For further information or an informal discussion please contact Emma Greenall (Temporary Accommodation Manager) at emma.greenall@york.gov.uk or on 01904 551729.
Closing date: Tuesday 8 July 2025 at 12 midnight
Interview date: Tuesday 15 July 2025
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