Junior Sales Coordinator – Meetings and Events
Sodexo – Newcastle Upon Tyne, England, United Kingdom
About The Role
At Sodexo we know how important our family of administrators are – keeping our site running smoothly for our guests and colleagues. We have a fantastic opportunity for an Administrator to join our prestigious team.
Being the go-to person for our team, you’ll be super organised and assisting with a variety of tasks, from supporting reception duties to finance, invoices and payments as well as responding to email/phone calls.
A Few Things About You
We want you to bring your can‑do attitude, flexible approach, and your great reliability with you, when you join us. Don’t forget to bring your excellent attention to detail and exceptional communication skills too! Being a team player is important, but you’ll also need to be able to work well on your own! Previous experience in a similar role would be ideal, but if you have great people skills, we’d love to hear from you! Sodexo embeds a strong Safety culture in everything we do. There’ll be company procedures to follow alongside our Health & Safety practices so it’s vital that you’ll champion this.
Role Responsibility
* To assist with internal and external bookings, including payments, filing and correspondence.
* To assist with administrational tasks related to a matchday, providing each area with the necessary collateral.
* To assist with administrational tasks relating to the day to day business, recharges and billing for the client (NUFC and Newcastle United Foundation).
* To remain customer focused at all times, working to enhance events through upselling, recommendations and the highest level of customer service.
* To ensure office stationery is fully stocked.
* Maintain printed records of weekly business and communication of 4 weekly events.
* Quality management of data and CRM tools provided.
* Update internal system with event notifications (Jostle).
* To liaise with event bookers as required, delegates and guests, with a clear focus on customer service.
* Identify venue client needs and match to solutions.
* Build working relationships with internal and external clients.
* Efficiently handle any sales enquiries on Venue Director, ensuring accurate information is recorded and delivered in a timely manner.
* Answer all incoming calls in a professional and efficient manner.
* Assist sales team in hosting self‑promoted events.
* To prepare all necessary matchday collateral for corporate hospitality suites and sports bars.
* To liaise with external suppliers on the delivery of stationery or equipment pertinent to matchdays.
* To collate orders from both internal and external clients as required.
* Liaise with the Executive Head Chef prior to any menus being finalised, ensuring all information is correct.
* Ensuring each area is equipped with the relevant, up to date, information, making any adjustments or amendments as necessary.
* Adjusting any document templates or information listed as necessary over the course of the season.
* Responding to any queries regarding matchday collateral from Room Managers or the management team during a matchday.
* To complete any reasonable request.
* To comply fully with all regulations relating to Health and Safety.
Ideal Candidate
Essential
* Confident and proficient in Microsoft Office.
* Polite and professional telephone manner.
* Previous experience in administration.
* Ability to organise, multitask, prioritise and work well under pressure.
* Adaptable to change and flexible in approach to work.
* Previous experience in a customer facing role.
* Excellent verbal and written skills.
* Excellent time management.
Desirable
* Experience working within sports and leisure or stadia.
Package Description
* 40 hours per week.
* £12 per hour.
* 5 out of 7 days.
* Many employee benefits, rewards and recognition.
Seniority level
* Entry level
Employment type
* Full‑time
Job function
* Sales and Business Development
Industries
* Facilities Services
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