Technical Consultant
Oxfordshire + Client Site Visits
£40,000 – £50,000 + Benefits
3rd Line Experience Required
The Opportunity
Looking for a role where no two days are the same? Where you can tackle complex technical challenges, work closely with clients, and make a real impact?
A growing and highly respected IT solutions provider is expanding its technical team and is seeking a talented Technical Consultant to join their journey. You’ll support a diverse SME client base, helping to enhance, secure, and future-proof their IT environments.
The Role: Technical Consultant
This is a hands-on, high-impact position combining advanced support with project delivery:
Deliver 3rd line support across a broad range of technologies (remote, phone & email)
Troubleshoot and monitor live client environments
Design and implement infrastructure improvements and technical projects
Manage and maintain core systems (servers, networks, cloud, security)
Take ownership of escalated issues through to resolution
Work closely with third-party vendors and partners
Maintain clear documentation and keep clients informedAbout You
You’re a proactive problem-solver who enjoys variety and takes pride in delivering excellent service.
Proven experience in a 3rd line support role, ideally within an MSP environment
Strong communication skills – able to translate technical concepts clearly
Self-motivated, organised, and comfortable managing your own workload
Passionate about technology and continuous learningTechnical Skills
Experience in most of the following is highly desirable:
Microsoft stack (Windows Server, Windows 10/11, Office 365, Azure/Entra)
Active Directory, DNS, DHCP, networking fundamentals
Virtualisation (VMware / Hyper-V)
Cloud platforms (Azure, AWS)
Exchange (on-prem & hybrid)
Backup & disaster recovery (e.g. Veeam, Datto)
Networking (LAN/WAN, firewalls, VLANs, Wi-Fi)
Security tools & best practices (Defender, Intune, EDR, MFA)
Storage solutions (SAN/NAS/DAS)
Bonus: MacOS, iOS, AndroidWhy Apply?
Join a supportive, close-knit team where your voice matters
Gain exposure to a wide range of technologies and projects
Ongoing training and career development opportunities
Be part of a company that values both expertise and customer serviceApply now: (url removed) or call (phone number removed)