Employer Calderdale and Huddersfield NHS Foundation Trust Employer type NHS Site Calderdale Royal Hospital & Huddersfield Royal Infirmary Town Huddersfield Salary £24,937 - £26,598 per annum, pro rata Salary period Yearly Closing 27/10/2025 23:59 Interview date 17/11/2025
Chemotherapy Treatment Scheduler
NHS AfC: Band 3
Calderdale and Huddersfield NHS Foundation Trust (CHFT) are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics.
We are committed to recruiting to our values. Leading One Culture of Care underpins our values by creating an environment, tone and behaviours across all parts of the Trust that are fundamentally rooted in compassionate care.
We are open to considering a wide range of flexible working arrangements. There are opportunities to flex the days of the week, hours and times of work and place of work including: part-time, job-share, flexible working hours and the possibility to work from home when appropriate. Please talk to us during the interview process to discuss any flexibility that you may require.
We received our Silver Award from the Defence Employer Recognition Scheme which is helping actively promote SaBRE - Supporting Britain’s Reservists and Employers. This means that we provided its statement of intent to support all Defence personnel and we welcome application to work for us. Find out more - Why Choose CHFT?
Our Future Plans
The Department of Health and Social Care has awarded capital funding to invest in local health services at both Calderdale Royal Hospital and Huddersfield Royal Infirmary. This is a significant investment and an opportunity to enhance services for our populations in Calderdale and Huddersfield and West Yorkshire for generations to come. To find out more, please visithttps://future.cht.nhs.uk/
Job overview
An exciting opportunity has arisen to join our Oncology Service as a Chemotherapy Scheduler, supporting the Chemotherapy Unit across Calderdale Royal Hospital and Huddersfield Royal Infirmary.
In this vital role, you will work closely with Chemotherapy Clinical Nurse Specialists (CNSs), Medical Teams, and administrative colleagues to ensure the safe and seamless delivery of chemotherapy and Systemic Anti-Cancer Therapies (SACT). You will be responsible for scheduling treatment pathways, maintaining accurate data, and supporting patients throughout their cancer journey.
This is a patient-facing role requiring excellent communication, organisational, and IT skills, as well as the ability to manage sensitive and complex situations with empathy and professionalism.
Main duties of the job
As a Chemotherapy Scheduler, you will play a key role in coordinating patient pathways, including scheduling and monitoring chemotherapy and outpatient appointments, and ensuring timely prescriptions and treatment delivery. You will act as a central point of contact for patients, carers, and healthcare professionals, handling queries with compassion and professionalism, while maintaining accurate records across systems such as Chemocare, EPR, PPM, and Varian. The role also involves preparing patient documentation, managing waiting lists, producing activity reports, and ensuring each stage of the patient journey is clearly documented and updated.
In addition to pathway coordination and administrative support, you will liaise with multiple departments, including Pharmacy, Radiology, and Transport, to facilitate smooth service delivery. You will contribute to audits, data management, and service improvement initiatives, helping to identify and address inequities in capacity across chemotherapy units. The role demands excellent organisational and communication skills, the ability to work under pressure with high attention to detail, and the emotional resilience to support patients and families through sensitive and sometimes distressing situations.
Working for our organisation
CHFT is an integrated Trust of 6,500+ colleagues providing hospital and community services to patients and communities across Calderdale and Kirklees. We are rated as ‘Good’ by the Care Quality Commission, are a top performing Trust for Elective Recovery, Emergency and Cancer Care and widely acknowledged as a national digital lead when it comes to caring for people across our local and regional systems.
Our people are at the core of everything we do, hence our commitment to One Culture of Care. Our focus is to care for and support each other in order to provide outstanding compassionate care to our patients. That is why we are looking for an inclusive collaborative, creative, innovative and compassionate leader to join us in this role.
Detailed job description and main responsibilities
* Schedule and monitor chemotherapy and outpatient appointments, ensuring alignment with clinic capacity, waiting lists, and pharmacy.
* Act as a point of contact for patients, carers, and healthcare professionals, triaging and managing queries, and signposting patients to various support mechanisms and services.
* Coordinate investigations (scans, bloods, tests) to support timely patient care.
* Maintain and update databases such as Chemocare, EPR, PPM, Varian and other local systems.
* Ending a patient’s pathway when the patient has finished treatment, and ensuring all attendances are updated within the system.
* Responsibility for booking all patients day case, involving knowledge of the different treatments, how often the cycles are due, how long (roughly) the treatment takes, whether the patient will require bloods or medications beforehand, and co-ordinating this.
Administrative Support:
* Prepare and manage patient records and treatment notes in advance of appointments.
* Liaise with consultants and pharmacists to ensure timely prescription of chemotherapy treatments.
* Produce reports, waiting list summaries, and activity data for internal and external use.
* Attend team meetings as required.
* Ensuring that the patient’s journey within the unit is clearly documented.
Communication & Service Support:
* Communicate with stakeholders across departments (Pharmacy, Radiology, Transport, Medical Records).
* Support patients over the phone and in person with appointment-related or practical queries.
* Assist in the implementation of service improvement initiatives alongside clinical leads.
Audit & Data Management:
* Ensure accurate data entry, tracking and reconciliation of patient activity.
* Support clinical teams in audit preparation and performance monitoring.
* To identify inequitable capacity in services across the chemotherapy units.
Physical and Emotional Demands:
* Deal with sensitive and sometimes distressing conversations with empathy.
* Handle unpredictable workloads while maintaining high attention to detail.
Person specification
QUALIFICATIONS / TRAINING
* Good general level of education (eg. 4 GCSE’s Grade C or above incl. Maths & English).
* Proficient use of MS Office
* Experience of using Chemocare, EPR, Varian, PPM
* NVQ or equivalent in administration
KNOWLEDGE, EXPERIENCE & EXPERTISE
* Experience of working in patient centred environment.
* Ability to work independently, but also as a member of a team
* Flexible approach
* Excellent telephone manner
* Understanding of need to maintain confidentiality
* Waiting list or outpatient management experience
* Knowledge of cancer pathways and services
COMMUNICATION AND RELATIONSHIPS (INCLUDING MANAGEMENT RESPONSIBILITIES)
* Excellent interpersonal skills
* Ability to communicate effectively with individuals at all levels.
* Ability to cope effectively under pressure
* Ability to work to tight deadlines and prioritise own workload
* Ability to deal with sensitive and emotional and potentially hostile situations.
Our vision is to provide One Culture of Care for one another in order that we can provide compassionate care for the people who use our services. We are passionate about creating a workplace where we work together to get results, encouraging colleagues to have their say, in order to co create the change we want to see. We take pride in the diversity of our workforce that’s why we encourage applications from all.Reasonable adjustments will be made for disabled applicants.
Please ensure your application is submitted with referees who can verify your employment/education history over the last three years and include valid email addresses for them. We will request electronic Factual Employment References from your previous employers. These references will be requested before you are issued with an unconditional offer of employment letter.
Candidates who require a Skilled Worker visa to work in the United Kingdom can determine the likelihood of obtaining a Certificate of Sponsorship for this position by assessing their circumstances against the criteria specified on theCheck if you need a UK visa - GOV.UK website. We encourage all applicants to review these criteria carefully to understand their eligibility for sponsorship.
If you are appointed to a post, information will also be transferred into the NHS Electronic Staff Records system. The Inter-Authority Transfer (IAT) process is a critical and beneficial component of ESR and following interview your previous NHS employment data, if applicable will be transferred from your current / most recent employer.
You may be required to undertake a DBS. The Trust will administer the DBS check on your behalf and will recover the cost (Enhanced £54.40, Standard £26.40 or Basic £26.40) from your salary when you commence in post (including Internal staff). You will also be required to participate in the DBS Update Service and pay the £16 cost per year. This is a condition of your employment.
CHFT is part of the West Yorkshire Association of Acute Trusts (WYAAT), a collaborative of the NHS hospital trusts from across West Yorkshire and Harrogate working together to provide the best possible care for our patients.
If you have any questions please contact ask.recruitment@cht.nhs.uk for assistance.
Employer certification / accreditation badges
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
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