Senior Quality Assurance Technician Location: Edenbridge Salary: £c depending on experience + Annual Profit Bonus Benefits: 24 days holiday + Bank Holidays, Pension, Private Medical (following probation), Annual Bonus and Salary Review and excellent training and development opportunities. Hours: Permanent, Full Time / 8am - 4.30pm with some flexibility if required This is a pro-active and busy quality role, reporting to the Head of Training and Standards and QA and Compliance Manager on day-to-day Quality Issues from Production. To ensure that all internal system processes are completed in a timely manner in line with the agreed schedules and targets set out by the Partnership Quality and Compliance Manager. In this role, you will ensure that all packaging materials and finished goods meet strict quality and safety standards, supporting compliance with BRCGS Packaging, ISO 9001, and food industry regulations. Key Responsibilities: Investigating and responding to customer complaints Carrying out route cause analysis as necessary Raising and investigating internal non-conformances Interdepartmental meetings/communication to ensure continuous improvement and effective process control Monthly Quality Reports Overseeing the day to day activity of the Quality Assurance Technicians Participating in and preparing for all external audits (Customer and BRC) Assisting with Internal Audit Programme Managing Hygiene Ins...