As people increasingly move across channels and platforms, Kantar Media’s data and audience measurement, targeting, analytics and advertising intelligence services unlock insights to inform powerful decision-making.
Working with panel and first-party data in over 80 countries, we have the world’s fastest growing cross-media measurement footprint, underpinned by versatility, scale, technology and expertise, to drive long-term business growth for our clients and partners.
Job Title: Client Service Executive
Full time/Permanent
#LI-Hybrid #LI-EH2 #LI-KantarMedia
As the proud official provider of TV viewing data for the broadcast channels in the UK, Kantar is looking for a Client Services Executive within our BARB department. BARB (Broadcasters Audience Reporting Board), jointly owned by the BBC, ITV, Channel 4, Channel 5, BskyB, and the IPA (Institute of Practitioners in Advertising) is the official provider of television audience viewing figures in the UK. We are looking to recruit a thorough and communicative candidate to join our friendly team, as a Client Service Executive. The team operate on 7 days a week basis, which include rotational weekend shifts.
Setting up new data subscribers
Manage programme and spot log provision and provide related training to log providers. Engaging with log providers to improve the speed and accuracy with which data is provided.
Maintenance and creation of data specifications to include any data specification changes
Investigating and answering queries from Broadcasters and other data users relating to BARB Data in a timely manner via Salesforce
Participation in weekend rota (approx. Also participating in early morning rota (8:15 am)
The ideal candidate will be organised, proactive and able to work using own initiative with a desire to assist the smaller broadcasters in providing accurate data
You will be curious, persevering to understand an issue fully, digging deeper into the data
Proficient with Salesforce, MS Office packages, especially Excel & Outlook, some experience using SQL and Access is desirable.
You will have a flexible approach to work and enjoy working as part of a team
You will be able to juggle multiple tasks, working on several projects or queries at one time
Proficient in MS Office especially Outlook and Excel
Our approach helps to ensure we are market competitive and to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver.
We go beyond the obvious, using intelligence, passion, and creativity to inspire new thinking and shape the world we live in. We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes.
At Kantar, the diversity of our employees provides a richer environment for our employees and broader depth and breadth of thinking for our clients. Kantar is committed to inclusion and diversity; therefore, we welcome applications from all sections of society and do not discriminate based on age, race, religion, gender, pregnancy, sexual orientation, gender identity, disability, marital status, or any other legally protected characteristics.
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Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The Kantar Group Limited (“Kantar”). Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s) and for consideration for potential future opportunities by Kantar and its affiliate Kantar group companies. For full details of our privacy policy please visit