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Your Role
In this role, you will manage the Health chain road logistics planning department for all road logistic shipments, ensuring all operational duties and functions are in accordance with specific operational policies. You will ensure customer excellence is delivered, build excellent relationships with healthcare customers and supporting teams, and drive continuous improvement, process enhancements, and cost savings for both the customer and the business.
Your Responsibilities
* Understand the Road Logistics operation for industry-related questions and requirements (point of escalation).
* Implement and support the healthcare product portfolio.
* Manage haulier needs, adopting a partnership approach.
* Gain in-depth knowledge of the customer and haulier, understanding their vision, culture, and seasonality.
* Provide profit projections for road freight to line managers and healthcare product managers.
* Monitor performance metrics for sub-contracted and internal hauliers.
* Review operational procedures regularly, identify improvement opportunities, and advocate continuous improvements within the team.
* Support planning team with industry-related questions and requirements.
Your Skills and Experiences
* Significant knowledge and experience within a Road Logistics operation.
* IT literate, including Microsoft applications and warehouse software.
* Proven commercial acumen and a strong customer focus.
* Experience managing successful customer relationships.
Good Reasons to Join
We offer a comprehensive rewards package, including the contributory Kuehne + Nagel pension plan, Route 2 Rewards scheme with discounts and benefits, employee assistance programs offering 24/7 GP, legal, and financial advice, mental health counseling, and recognition programs. We are a forces-friendly employer recognizing the skills and value service leavers bring.
Additional Details
* Seniority level: Associate
* Employment type: Full-time
* Job function: Management and Manufacturing
* Industries: Transportation, Logistics, Supply Chain, and Storage
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