Tesco Shift Leader - Nights - West Durrington Extra
Location: West Durrington Extra
Employer: Tesco
Job Summary:
We are seeking a Shift Leader to join our team at West Durrington Extra. As a Shift Leader, you will be responsible for overseeing the store, coordinating the team, and ensuring excellent customer service.
Availability Window:
* Sun: 21:00 - 07:00
* Mon: 21:00 - 07:00
* Wed: 21:00 - 07:00
* Thu: 21:00 - 06:00
* Fri: 21:00 - 07:00
* Sat: 21:00 - 07:00
Rate of Pay: Our Shift Leader rate of pay starts from £14.76 an hour, increasing to £15.97 for stores inside the M25, with an additional night premium of £2.35 per hour worked.
Contracted Hours: We offer a minimum of 16 guaranteed hours each week, with opportunities for fewer hours (minimum 12) if desired.
Responsibilities:
* Coordinate the store team to deliver excellent customer service
* Support colleagues, ensuring they deliver daily priorities and take regular breaks
* Open and close the store, completing duty cover and ensuring all decisions are made with safety in mind
* Be the go-to person for colleagues in the absence of a manager for day-to-day queries
* Maintain a clean, tidy, and well-presented store
* Support managers in coordinating seasonal, community, and charity events
* Contribute to a great team atmosphere, inclusive of everyone
* Provide excellent customer service, listening to customers and putting them first
* Keep the team well-informed and up to speed on communications, changes, and updates
* Stay knowledgeable about store performance and look for ways to improve operations
Requirements:
* Be a great role model, providing thoughtful customer service
* Build strong relationships with colleagues to create a positive team atmosphere
* Be a clear communicator, comfortable using various methods to keep the team informed
* Be comfortable taking the lead and overseeing the store in the absence of the Manager
* Be a good decision maker, flexible and able to handle change
* Be motivating and able to inspire the team to deliver beyond expectations
* Be curious and always looking for ideas to serve customers, communities, and the planet better
What's in it for you:
* Variety in your work, with no two days the same
* Flexible hours and shift patterns to suit your lifestyle
* Ongoing learning opportunities and access to award-winning training
* An inclusive workplace where everyone is welcome
* Your voice matters, and we welcome your ideas and opinions
* Support for your wellbeing, with resources to support your mind, body, and life
Benefits:
* Holiday starting at 20 days, plus a personal day, rising to 22 days after 12 months
* Request flexible working from day one
* 10% off and 15% at pay day weekends with your Colleague Clubcard
* Access to free wellbeing services and resources
* Life cover of five times your pay and an award-winning pension with matching contributions
* Benefits to suit you, including discounts, shares, and cycle to work schemes
* Uniform provided and policies to support you for all life's moments
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