Welcome to The Ivy Asia, where Asian flavours intertwine with unparalleled excitement. Step into our opulent and innovative venues, where our renowned colourful glass floor casts a magical allure, captivating every guest. Join us on a unique journey where fine cuisine meets theatrical elegance, elevating your dining experience to extraordinary heights.
We’re searching for a confident Restaurant Manager.
This is a great opportunity to join a dynamic and supportive team in one of the UK’s most-loved restaurant brands.
Benefits & rewards:
* Competitive Industry pay (based on salary & tronc)
* Additionally, all managers receive an element of variable tronc
* 50% staff discount for you and up to 3 friends when you dine in our restaurants.
* Celebrate career anniversaries, with a gift voucher to dine in our restaurants.
* Career Development and Training, including Apprenticeships.
* Free food and drinks to the same standard that we serve our guests when you are working.
* Extra holiday allowance for length of service, up to 5 extra days after 5 years.
* You can take your Birthday as a day off - Guaranteed!
* Access to discounts on 100s of retailers, health, entertainment, travel & more.
Key elements of your role as Restaurant Manager:
* To provide friendly, courteous, and professional service at all times to the highest standards, leading by example.
* To build and maintain an efficient team of employees, driving the team towards the objectives of the business.
* To develop a learning culture and to ensure that all team members feel valued and rewarded.
* To manage all employees in line with the agreed skills and standards, giving regular feedback and appraisals
* To ensure all guest requests and queries are responded to promptly and effectively.
* Analyse Mystery Diner reports and communicate them back to your team, finding ways to improve and learn.
About you:
* You have 2 years + experience in this position
* You have the experience and skills to oversee and support a team of managers, as well as the entire front of house operation.
* You love to wow guests with exceptional service, and you can cope well under pressure during a busy service.
* You have excellent English language skills
About us: Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.