Company Overview
MKM Building Supplies is the UK’s largest Independent Builders’ Merchant with over 100 branches nationwide. We cater to both trade and DIY customers, offering a wide range of high-quality building materials, plumbing supplies, timber, landscaping products, and bespoke kitchen and bathroom designs. Our branches combine expert local knowledge, tailored customer support, and a comprehensive product catalog to meet all project needs. Each branch is locally managed by dedicated directors and staffed by experienced professionals committed to providing exceptional service. Many branches also feature fully equipped Kitchen and Bathroom showrooms to support customers in achieving their design goals.
Job Title
Branch Manager – Boston, MA
Role Description
This is a full-time, on-site Branch Manager position located in Boston, MA. The Branch Manager will oversee daily operations, drive sales, and manage a team of skilled professionals to deliver excellent customer service. Responsibilities include meeting sales targets, supervising staff, maintaining optimal stock levels, implementing branch policies, and ensuring health and safety regulations are adhered to. The Branch Manager will also work closely with suppliers, provide operational and strategic leadership, and foster positive customer relationships to ensure customer satisfaction and branch success.
Qualifications
* Strong leadership and team management skills, with the ability to motivate and guide a diverse team to meet business goals
* Proficiency in sales strategy development and execution, including the ability to achieve sales and revenue targets
* Experience in customer relationship management and delivering superior customer service
* Knowledge of building supplies, construction materials, or related industries
* Organizational and problem‑solving skills, with the ability to manage inventory and oversee branch operations
* Excellent communication skills to effectively liaise with customers, suppliers, and team members
* Familiarity with health and safety regulations and a commitment to maintaining a safe work environment
* Bachelor’s degree in Business Administration, Management, or a related field, or equivalent industry experience
Seniority Level
Mid‑Senior level
Employment Type
Full‑time
Job Function
Sales and Business Development
Industry
Building Materials
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