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Front of house leader

Winchester
The Cricketers Inn
£12,210 - £16,000 a year
Posted: 21 September
Offer description

Join Our Team at The Cricketers Inn

SALARY DEPENDANT ON EXPERIENCE Rate advertised is not fixed.

We are all about the right people for the pub's continued growth moving forward

We're on the lookout for an experienced and enthusiastic front of house team member to join our small, friendly team. As a key part of our pub, you'll be delivering exceptional service and helping to create a welcoming atmosphere for all our guests.

What we're looking for:

* Over the age of 18 due to lone working and licensing rules.
* Flexibility in shifts (not in full time education)
* Experience working in a fast-paced environment
* Previous hospitality or supervisor experience
* The ability to drive and have access to transport (no public transport in the area)
* A passion for customer service and hospitality
* A proactive and positive attitude towards all daily tasks
* Ability to self motivate and think on your feet without instruction
* Willingness to work across all areas of the business (cleaning / kitchen / rooms & bar)

Key Responsibilities:

* Deliver outstanding service to all guests
* Guest first approach at all times
* Assist with day-to-day operations, ensuring smooth service and standards
* Take orders, serve food and drinks, maintain cleanliness, ensure letting rooms are ready.
* Engage with customers to enhance their experience
* Identify sales driving opportunities
* Ability to work on your own at times
* Working at pace

What we offer:

* A welcoming, community-driven pub environment
* A supportive team that values your contribution
* Opportunities for personal growth and development
* Competitive pay
* E-Learning platform with access to complete all E-learning.
* Potential for taking your Personal License Holder certification

If you're passionate about great service, food, drink and want to be part of a pub that's at the heart of the Easton community, we'd love to hear from you

Job Type: Full-time

Pay: £12.21-£16.00 per hour

Benefits:

* Company pension
* Discounted or free food

Experience:

* Restaurant management: 1 year (preferred)
* Bar management: 1 year (preferred)
* Hospitality: 1 year (preferred)
* Customer service: 1 year (preferred)
* Management: 1 year (preferred)

Licence/Certification:

* Driving Licence (required)

Work Location: In person

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